Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Flexible work schedule
Job Description
ASM Global is the world\'s leading provider of venue management and services to the entertainment, sports, and conference industries. With an extensive portfolio of publicly and privately owned facilities across the globe, ASM Global specializes in operating a variety of venues including arenas, stadiums, convention centers, and performing arts venues. The company is dedicated to creating memorable and seamless experiences for millions of guests every year through expert management, innovative marketing, and top-tier services that support event success and community engagement.\n\nWithin the dynamic environment of ASM Global, the Visit El Paso division plays a crucial role in promoting tourism, facilitating... Show More
Job Requirements
- High school diploma or GED
- One-year experience in administrative work, customer service or travel/hospitality industry
- Excellent multi-task and organization skills
- Bilingual (English-Spanish) preferred
- Ability to work flexible and extended hours including nights, weekends and holidays
- Must have a valid driver\'s license
Job Qualifications
- Excellent knowledge of computer software packages necessary to complete assignments to include Microsoft Office (Word, Excel, PowerPoint, Teams)
- Administrative experience 1-3 years preferred
- Strong customer service and business etiquette skills
- Excellent organizational, planning, communication, and inter-personal skills
- Maintain an effective working relationship with clients, partners, employees, and others encountered in the course of employment
- Organize and prioritize under pressure and/or stringent schedule and produce accurate results
- Remain flexible and adjust to situations as they occur
- Ability to communicate effectively orally and in writing, to be tactful, courteous, and professional
- Must have a valid driver\'s license
Job Duties
- Provides general administrative assistance and support to the Visit El Paso division to include tourism, sales, servicing, visitor services and film & creative industries
- Demonstrates considerable knowledge of office practices and procedures and excellent knowledge of office computer software
- Able to follow oral and written instructions and communicate effectively with others in both oral and written form
- Good organizational skills, the ability to multi-task and prioritize work and competing deadlines
- Assists with processing of invoices, check requests, expense reports
- Assists with all travel reservations for Destination El Paso
- Assists in compiling data for monthly, quarterly, and yearly reports through IDSS or other internal reporting platforms
- Maintain database of hotel partners, attractions, entertainment, annual events, camp groups to include RV parks
- Maintain organized file system for department, including accounting records, requests for quotes, distribution lists and database of local, regional, state and national media
- Assists in requesting quotes/making purchases of promotional items, corporate items and uniforms requiring branding
- Maintains all inventory is CRM system
- Maintains all digital welcome signage requests for convention, sports and local events
- Main point of contact for downtown restaurants for vendors with consistent communication about conventions, sporting events and tourism related events
- Assists managers with preparations to travel to tradeshows/conferences including shipping of tradeshow displays and promotional items, printed collateral, advances, reservations
- Provides assistance and support with special events hosted by Visit El Paso including luncheons, familiarization tours and site visits
- Assists the visitor information centers with phone and in-person support either at centers or mobile information sites as needs arise
- Provides back up support when team members are out-of-office for travel or off-site events
- Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours as required
- Performs related duties as required or assigned
Job Location
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