Destination Sales Executive

The Westin Charlotte, located at 601 S College St, Charlotte, North Carolina, is a distinguished hotel property that operates under the globally recognized Marriott International brand. Known for its commitment to wellness and exceptional guest experiences, The Westin Charlotte thrives on a mission to empower guests to regain control and enhance their well-being while traveling. It embodies a unique brand philosophy focused on delivering service excellence and fostering an environment that promotes both associate and guest wellness. With a prime location in Charlotte, the hotel offers modern amenities and event spaces tailored to meet the needs of both leisure and business travelers, positioning itself as a leader in the hospitality industry within the region. The hotel is part of Marriott International's extensive portfolio, which is dedicated to delivering unparalleled service through an empowered and engaged team of associates who bring the brand's wellness programming and service philosophy to life daily.

This management position within the Sales and Marketing category at The Westin Charlotte is a full-time role focused on partnering with the hotel’s Sales Office to maximize the booking and revenue potential of group events. The role offers an hourly pay range of $32.69 to $43.75 and includes eligibility for bonuses, making it a rewarding opportunity for professionals seeking a dynamic career in hospitality sales management. The successful candidate will be responsible for coordinating and executing site inspections and visits for off-property sales managers, ensuring that the property business is handed over promptly and accurately to support quality service delivery. Further responsibilities include driving revenue growth by up-selling opportunities related to group bookings, implementing the brand’s service strategies, and enhancing customer loyalty through exceptional service delivery. This role requires working closely with various sales channels, including Area Sales and the Enterprise Sales Team, to develop creative sales solutions and maintain strong relationships with clients. The ideal candidate is someone who is passionate about wellness, proactive in sales, and adept at managing customer experiences from initial contact through event execution. Emphasizing collaboration and community engagement, the position also involves working with local organizations to position the property advantageously for group sales opportunities. Additionally, the role demands a thorough understanding of market trends, competitive landscape, and local attractions to effectively promote The Westin Charlotte as the premier choice for group events and leisure stays. The role encompasses a range of duties from advanced event planning and site coordination to providing personal concierge services for clients during site visits, ensuring a seamless and memorable experience. Through active participation in staff meetings and direct communication with sales teams, the incumbent will contribute to the continuous improvement of sales processes and service standards, ensuring Marriott and Westin brand promises are consistently met or exceeded. This position offers an excellent pathway for growth within Marriott's vast network, combining the excitement of sales strategy with the fulfillment of delivering world-class hospitality experiences. Prospective applicants who are motivational, detail-oriented, and possess an aptitude for sales and customer service excellence will find this to be a promising and enriching career opportunity at a leading hotel brand dedicated to both associate and guest well-being.