Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid holidays
Company discount
Internal growth opportunities
Job Description
Our company is a vibrant and customer-focused coffee shop dedicated to serving high-quality beverages and providing an exceptional experience to every guest. Known for our commitment to exceptional customer service and expertly crafted drinks, we have built a loyal community of customers who appreciate both our welcoming environment and our dedication to quality. As a thriving establishment, our coffee shop takes pride in maintaining a clean, inviting atmosphere where customers can enjoy a variety of specialty coffee blends, delicious pastries, avocado toast, and more. We emphasize teamwork, continuous learning, and a culture that supports growth and development among our employees.Show More
We are currently seeking a dedicated and knowledgeable Designated Lead to join our team. This role is perfect for someone passionate about coffee and customer service, with a knack for educating customers on our diverse drink menu while recommending options tailored to their preferences. The Designated Lead will play a crucial role in enhancing the customer experience by providing thorough information on our drinks and ingredients, upselling special items, ensuring beverage quality, and supporting smooth store operations. This position demands flexibility, including the ability to work varied shifts, weekdays, weekends, and holidays, helping to maintain the excellent standards our customers expect.
The Designated Lead will also hold keyholder responsibilities, including placing orders for the store's inventory needs and serving as a certified trainer for new team members. This leadership role involves supervising brewing equipment operation, monitoring ingredient quality, complying with health and safety regulations, and maintaining a clean and organized bar area. A successful candidate will have strong communication skills, a solid understanding of brewing processes, and the ability to adapt to shifting priorities within a fast-paced environment. We value individuals who are proactive, collaborative, and committed to contributing positively to both the team and the customer experience.
Employment is open for shifts including openings and closings on Sundays and 2 to 3 weekday shifts running through closing at 10 PM. This is an excellent opportunity for those looking to advance their career in the coffee industry while working with a supportive and dynamic team. Our company culture fosters ongoing education about coffee, encourages active sharing of knowledge among staff, and promotes an inclusive and positive atmosphere for all. We offer competitive compensation in alignment with industry standards for this designated leadership role, alongside opportunities for professional growth and internal promotion.Show Less
The Designated Lead will also hold keyholder responsibilities, including placing orders for the store's inventory needs and serving as a certified trainer for new team members. This leadership role involves supervising brewing equipment operation, monitoring ingredient quality, complying with health and safety regulations, and maintaining a clean and organized bar area. A successful candidate will have strong communication skills, a solid understanding of brewing processes, and the ability to adapt to shifting priorities within a fast-paced environment. We value individuals who are proactive, collaborative, and committed to contributing positively to both the team and the customer experience.
Employment is open for shifts including openings and closings on Sundays and 2 to 3 weekday shifts running through closing at 10 PM. This is an excellent opportunity for those looking to advance their career in the coffee industry while working with a supportive and dynamic team. Our company culture fosters ongoing education about coffee, encourages active sharing of knowledge among staff, and promotes an inclusive and positive atmosphere for all. We offer competitive compensation in alignment with industry standards for this designated leadership role, alongside opportunities for professional growth and internal promotion.Show Less
Job Requirements
- High school diploma
- relevant training is a plus
- previous work experience as a barista or waiter/waitress
- hands-on experience with brewing equipment
- knowledge of sanitation regulations
- basic math skills
- ability to gauge customers' preferences
- excellent communication skills
- flexibility to work various shifts, holidays, and weekends
- must have previous experience is a plus
- ServSafe certified
Job Qualifications
- High school diploma or equivalent
- previous work experience as a barista or waiter/waitress
- hands-on experience with brewing equipment
- knowledge of sanitation regulations
- basic math skills
- ability to gauge customers' preferences
- excellent communication skills
- flexibility to work various shifts, holidays, and weekends
- ServSafe certified
- prior experience in a similar role is a plus
Job Duties
- Greet customers as they enter
- give customers drink menus and answer their questions regarding ingredients
- take orders while paying attention to details such as preferences of coffee blend, dairy and sugar ratios
- prepare beverages following recipes
- serve beverages and prepared food, including avocado toast, pastries and muffins
- receive and process payments using credit cards
- keep the bar area clean
- maintain stock of clean cups and plates
- check if brewing equipment operates properly and report any maintenance needs
- comply with health and safety regulations
- communicate customer feedback to managers and recommend new menu items
- monitor ingredient quality and alert management to any issues
- collaborate with team members to ensure smooth operations
- continuously learn about coffee and share knowledge with customers
- follow company policies, including safety and quality standards
- adapt to changing priorities and contribute to overall team success
- create a welcoming atmosphere and engage with customers positively
- place orders for the store's needs
- act as certified trainer for team members
Job Location
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