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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
flexible schedule
Paid Time Off
Referral program
employee discount
Paid training
Bonus Pay
Job Description
IHOP is a renowned American restaurant chain famous for its wide variety of breakfast foods, casual dining atmosphere, and family-friendly environment. Since its inception in 1958, IHOP has grown to become a popular destination for people looking to enjoy delicious meals, ranging from pancakes and waffles to omelettes and a variety of other dishes. The company places a strong emphasis on creating positive experiences for guests through quality food, friendly service, and a welcoming environment. IHOP's culture centers around the simple yet powerful idea that a smile can bridge the gap between people, symbolized by the smile incorporated into their... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Two to four years related experience and/or training
- Equivalent combination of education and experience
- Ability to work full-time on-site
- Excellent interpersonal and organizational skills
- Ability to comply with federal, state, and local regulations
Job Qualifications
- High school diploma or general education degree (GED)
- Two to four years related experience and/or training
- Equivalent combination of education and experience
- Strong leadership and communication skills
- Ability to manage multiple restaurant units
- Knowledge of food safety and service standards
- Experience with team training and development
Job Duties
- Implement team member training program for all restaurant hourly employees
- Execute annual financial, local restaurant marketing, guest service
- Manage the restaurant operation and focus on regular contact with guests, food quality and service standards
- Comply with federal, state, and local regulations
- Recruit, train and retain employees as defined by the current SOP and operations plan for the assigned unit
- Manage turnover for the location
- Conduct on-going coaching and administer the restaurant compensation plan
- Deliver performance appraisals
- Enforce company policies
- Ensure food is in compliance with SOP in the areas of specifications, recipes, plating, and garnishes
- Monitor ticket times to meet guest expectations
- Implement national and local marketing promotions, including the use of the correct Point of Purchase (POP), posters, and placements
- Complete ongoing administrative duties
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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