Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Regal Cinemas is a leading entertainment company specializing in providing immersive movie-going experiences through its vast chain of luxury cinemas across the United States. As a part of a well-established and innovative company in the film exhibition industry, Regal gives its customers access to the latest films in a comfortable and state-of-the-art setting, combining cutting-edge technology with high standards of guest service. The company is committed to creating memorable moments for its guests, offering premium seating, high-quality projection and sound technology, and upscale food and beverage options. Regal prides itself on maintaining rigorous operational standards, ensuring cleanliness, safety, and compliance... Show More
Job Requirements
- Must be of legal age to sell and/or serve alcohol per state and/or local laws
- completed or in the process of completing the management certification program
- must be SDS trained
- obtain food handlers card where applicable
- obtain ServSafe Food Manager Certification
- review and understand the Regal Operations Manual
- required to read and understand training materials that will cover subjects such as sexual harassment and discrimination
- experience in a management or supervisory role
- experience in restaurant or VIP/luxury theatre concept
- experience in high volume hospitality environment
Job Qualifications
- Degree in business and/or equivalent
- two years management or supervisory position
- experience in restaurant or VIP/luxury theatre concept
- experience in high volume hospitality environment
- proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing and spreadsheets
- good public speaking skills
- effectively communicate in both oral and written form with employees, vendors and corporate staff
- ability to explain information to others
- ability to perform tasks with minimal supervision and under pressure
- ability to identify problems, evaluate information, and implement solutions
- knowledge of food safety rules and health department regulations
- completed Regal Responsible Beverage Server training
- ability to lead and mentor staff
- knowledge of cash management policies and procedures
Job Duties
- Regular and consistent attendance
- must be of legal age to sell and/or serve alcohol per state and/or local laws
- upholding and administering all Regal policies and brand standards as outlined in the Regal Operations Manual and corporate directives
- ensure all cash management policies and procedures are adhered to always
- monitor risk management as it pertains to the theatre (employee/guest safety, loss prevention, proper handling of food and alcohol, emergency situations, and the proper handling, reporting, and investigating of accidents
- comply with all food safety rules, laws, protocols, and standards
- adhere and maintain all Health Department rules and regulations
- responsible for prompt reporting of accidents, incidents, and business interruptions per operating protocols
- hiring, training, developing, mentoring, supervising, counseling, scheduling, and terminating (after conferring with the Human Resources Manager) of any employee
- train staff in specific positions including server, box office, food runner, and bartender
- cross-train as needed
- train kitchen staff in specific positions and cross-train as needed
- ensure required alcohol certification and training are current where applicable
- properly administering all required paperwork and upholding all company policies
- maintain projection and sound technology to ensure impeccable sight and sound experience for guests
- must have working knowledge of all systems in booth and projection technology, including maintenance, programming, TMS operation and all related projection skills
- ensure facilities are cleaned and maintained consistent with Regal standards every day
- direct kitchen and bar maintenance and sanitation program
- ensure proper use of all equipment
- schedule and oversee necessary maintenance and repairs on kitchen appliances by performing minor repairs and obtaining qualified personnel for larger maintenance projects
- supervise theatre maintenance including the interior, building and grounds where applicable by performing minor repairs and obtaining qualified personnel for larger maintenance projects
- optimize profits by maintaining strict cost controls, including but not limited to payroll, cost of goods and other supplies required for daily operations
- maintain strict inventory controls for all food and beverage supplies, janitorial supplies, and projection bulbs
- order supplies, food, alcohol, and ingredients based on rapidly shifting demand to ensure no out-of-stock products
- control inventory, shortages, and spoilage levels and investigate inconsistencies
- conduct full monthly/quarterly inventories
- create schedules for staff to ensure staffing levels meet the demand while controlling labor costs
- responsible for completion of daily theatre inspections and subsequent corrective actions if applicable
- responsible for completion of daily kitchen logs (cooling & reheating, food temperatures, refrigerator/freezer temperatures and sanitizer solution)
- ensure that all food and beverage items are consistently prepared and served per Regal's recipes, portioning, cooking and serving standards
- ensuring guest satisfaction - smile, greet, and thank all guests
- take prompt, appropriate action to turn dissatisfied guests into repeat guests
- responsible for guest relations, marketing and promotions of feature film engagements, efficient scheduling of movie show times and the timely delivery of show times to all proper channels
- respond personally to guest questions and complaints
- counting, depositing, and reconciling all receipts taken in during a business day
- keep updated on recipe changes
- measure and assemble ingredients for menu items
- expedite food from the kitchen
- collaborate with the managers and cooks to prepare meals
- properly store food items at appropriate temperatures
- knowledge and compliance with all food safety rules, laws, protocols, and standards
- adhere and maintain all Health Department rules and regulations
- rotate stock items as per established procedures
- restock kitchen for subsequent shifts
- ensure that the food prep area and kitchen are cleaned and sanitized at the end of your shift
- maintain a clean-as-you-go approach throughout shift
- knowledge and compliance of dress code
- maintain excellent personal hygiene
- ensure lost and found items are handled in accordance with Regal policy
- abide by all federal and state laws regarding breaks and/or meal periods
- completed or in the process of completing the management certification program
- must be SDS trained
- obtain food handlers card where applicable
- obtain ServSafe Food Manager Certification
- review and understand the Regal Operations Manual
- required to read and understand training materials that will cover subjects such as sexual harassment and discrimination
- interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others
- establish goals, budget time, and set priorities to achieve desired objectives
- continually set a standard of professionalism for others to follow and instill leadership traits in subordinate employees
- proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing and spreadsheets
- operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail
- use tools and equipment with dexterity, and perform mechanical tasks as necessary
- identify problems, gather relevant data, and note possible causes of problems
- evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and implement solutions
- take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision
- perform under pressure and/or opposition
- perform calculations with speed and accuracy, and identify and correct errors
- possess good public speaking skills
- effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
- listen effectively, respond clearly and directly, and ability to explain information to others
- assigned duties will include the selling/serving of alcohol and it is your responsibility to complete any legally required state or local training and obtain the required certificate
- complete the Regal Responsible Beverage Server training on Regal Online University
Job Location
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