Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job posting is for a managerial position at a McDonald's restaurant that is owned and operated by an independent franchisee, not McDonald's USA. The franchisee holds a license to use McDonald's logos and food products, ensuring customers receive the familiar McDonald's experience, but it operates as a separate company with its own management and employment practices. This means that while the restaurant reflects the McDonald's brand, employment decisions such as hiring, firing, scheduling, and supervision are managed exclusively by the franchisee, not McDonald's USA. Candidates applying for this job will become employees of the franchisee.

The role offered is that of a Department Manager at a McDonald's corporate owned store operated by this franchisee. This leadership position is designed for individuals looking to enhance their career with meaningful responsibilities, competitive pay, and excellent benefits. The McDonald's franchise provides a dynamic work environment where managers have the opportunity to inspire their best, choose flexible hours, pursue education, build new skills, and express themselves authentically.

Department Managers play a vital role in ensuring the restaurant operates smoothly while delivering excellent service and quality food to customers. These managers lead shifts, ensuring fast, friendly, and accurate customer interactions. Some managers will additionally take on responsibility for specific departments or systems such as Training, Food Safety, or Inventory Management. They set goals, delegate tasks, follow up with team members, and report results. The position requires motivating teams, coaching employees, honing leadership skills, and contributing to a positive workplace culture in a famously fast-paced environment.

Specific Department Manager roles include Guest Service, Kitchen, and People Departments. Guest Service Managers oversee crew and managers to maintain excellent customer experiences, ensure promotional activities are executed well, train staff on service procedures, and keep service areas like Front Counter, McCafé, and Drive-Thru efficient and organized. Kitchen Managers focus on food quality and safety, cost control, and training kitchen staff in production processes and new menu items. People Department Managers handle hiring qualified crew members, training, scheduling, and motivating team members to meet sales and profit goals.

Previous managerial experience particularly in restaurant, retail, or hospitality is preferred. The ideal candidate is a positive team player with a flexible schedule and passion for working in a high-energy, customer-focused environment. Candidates must be at least 18 years old to qualify for the managerial role.

In addition to competitive pay, Department Managers at these McDonald's corporate owned restaurants are offered an extensive benefits package. This includes 15-25 days of paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical after 10 years of service. Education benefits include programs like Archways to Opportunity, which help employees earn high school diplomas, receive college tuition assistance, and attend English as a Second Language classes. Health benefits include medical, dental, and vision coverage, along with pre-tax flexible spending accounts, short- and long-term disability insurance, life and accident coverage, paid leaves of absence, service awards, employee resource connections, adoption assistance, and a matching gifts program.

Working in this McDonald's restaurant franchise offers a career path with growth potential, valuable job training, leadership development, and opportunities to build a future with meaningful work and great rewards. If you are motivated, enjoy working in a team environment, and seek a role that supports your career and education goals, this Department Manager position offers a unique opportunity to advance and thrive in a well-known brand backed by comprehensive support and benefits.

Job Requirements

  • Must be 18 years or older
  • Previous managerial experience preferred
  • Ability to work flexible hours
  • Strong interpersonal and leadership skills
  • Capability to manage multiple responsibilities
  • Commitment to providing excellent customer service
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Previous managerial experience preferred
  • Experience in restaurant, retail or hospitality environment preferred
  • Positive team player with flexible schedule
  • Ability to work in fast-paced environment
  • Leadership and coaching skills
  • Strong communication skills
  • Must be 18 years or older

Job Duties

  • Lead shifts ensuring customers receive fast, accurate, friendly service
  • Manage assigned systems like Training, Food Safety, and Inventory Management
  • Set goals, delegate tasks, and report results to team and other managers
  • Ensure crew and managers deliver excellent customer experience including managing front counter and drive-thru areas
  • Oversee kitchen operations including food quality, safety, cost control, and staff training
  • Hire, train, and schedule crew to meet sales and profit goals
  • Motivate crew and recognize performance

Job Criteria

Experience

Mid Level (3-7 years)


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