Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $17.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Paid holidays
Retirement benefits
Quarterly bonus
Job Description
Albertsons Companies is a leading food and drug retail company in the United States with a strong presence through its well-known banners including Safeway, Albertsons, Vons, Jewel-Osco, and more. Operating over 2,200 stores across 34 states and offering a wide range of services such as pharmacies, fuel centers, distribution facilities, and manufacturing plants, Albertsons Companies has cemented its reputation as a retail leader admired for its national strength and deep local roots. Dedicated to fostering a culture of innovation, belonging, and community engagement, the company prides itself on bringing people together around the joys of food and inspiring well-being among both its customers and team members. The company seeks to create a diverse and inclusive workplace where every employee has equal access to growth opportunities, resources, and can contribute meaningfully to the company’s success. Starting rates for roles vary based on location, experience, and qualifications, and additional benefits such as medical, dental, vision, life insurance, paid time off, holiday pay, and retirement benefits are offered to eligible associates. Quarterly bonuses are also available subject to company plans.
The Starbucks Department Manager at Safeway plays a crucial role as the primary contact for Starbucks customers, responsible for delivering friendly, courteous, and efficient service within the Starbucks department of the store. This position is centered on managing the department to achieve superior service quality, increase sales, improve gain, and control costs effectively. The Starbucks Department Manager implements merchandising programs according to division guidelines, ensuring that signs and prices are current and accurately reflect merchandising directives. Managing inventory and stock is a key responsibility, involving writing and entering orders into the computer system, checking orders on arrival for completeness, and maintaining appropriate stock levels. The role also includes training, supervising, scheduling, and assigning duties to barista clerks, ensuring the team operates smoothly and meets customer service expectations. The manager is hands-on in coffee and tea preparation using various equipment such as coffee urns, drip or vacuum coffee makers, and drink mixers. Additional duties include cleaning and polishing utensils and equipment, serving coffee, operating the cash register to process payments and make change, and maintaining a clean coffee service area. The position requires excellent communication skills to resolve customer concerns related to sales or service. This is an inside role primarily involving standing and walking, with some physical demands such as lifting, carrying, pushing, pulling, and reaching. Safety and adherence to company policies are paramount, and accommodations are available for qualified individuals with disabilities. The Starbucks Department Manager role is designed for individuals who thrive in a customer-oriented environment and have experience or interest in hospitality management and retail operations. Being part of Albertsons Companies means joining a company dedicated to building the future of food and well-being, where every team member's contribution is valued.
The Starbucks Department Manager at Safeway plays a crucial role as the primary contact for Starbucks customers, responsible for delivering friendly, courteous, and efficient service within the Starbucks department of the store. This position is centered on managing the department to achieve superior service quality, increase sales, improve gain, and control costs effectively. The Starbucks Department Manager implements merchandising programs according to division guidelines, ensuring that signs and prices are current and accurately reflect merchandising directives. Managing inventory and stock is a key responsibility, involving writing and entering orders into the computer system, checking orders on arrival for completeness, and maintaining appropriate stock levels. The role also includes training, supervising, scheduling, and assigning duties to barista clerks, ensuring the team operates smoothly and meets customer service expectations. The manager is hands-on in coffee and tea preparation using various equipment such as coffee urns, drip or vacuum coffee makers, and drink mixers. Additional duties include cleaning and polishing utensils and equipment, serving coffee, operating the cash register to process payments and make change, and maintaining a clean coffee service area. The position requires excellent communication skills to resolve customer concerns related to sales or service. This is an inside role primarily involving standing and walking, with some physical demands such as lifting, carrying, pushing, pulling, and reaching. Safety and adherence to company policies are paramount, and accommodations are available for qualified individuals with disabilities. The Starbucks Department Manager role is designed for individuals who thrive in a customer-oriented environment and have experience or interest in hospitality management and retail operations. Being part of Albertsons Companies means joining a company dedicated to building the future of food and well-being, where every team member's contribution is valued.
Job Requirements
- Education and experience as required by the specific store and location
- Ability to follow company customer service procedures
- Demonstrated prior customer service skills or related experience
- Ability to interact with customers and co-workers
- Ability to understand and follow directions
- Desired: Prior management experience
- Must comply with company, division, and store policies as well as applicable laws
- Ability to perform physical demands including lifting, carrying, pushing/pulling, standing, walking, and reaching
- Availability to work inside store environment
- Licenses or permits as required by the specific store location, state, or county requirements
Job Qualifications
- Ability to follow company customer service procedures
- Demonstrated prior customer service skills or related experience
- Ability to interact with customers and co-workers
- Ability to understand and follow directions
- Desired: Prior management experience
Job Duties
- Provide customer service as currently defined by the employer within the scope of the position and within company policy
- Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department
- Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department
- Provide financial reporting to Store Manager and Field Supervisor
- Ensure product quality
- Change signs and prices as directed by merchandising
- Write order in the order guidebook and enter into computer
- Check order for completeness upon arrival
- Brew coffee, tea, and chocolate
- Operate electronic cash register to total customers' final bill and receive payment for customer purchase
- Maintain cleanliness of coffee service area of the store
- Set up and maintain displays in coffee area
- Replace stock in preparation area from supply area
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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