Department Manager (Grocery) - Perrysburg

Perrysburg, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Weekend Shifts

Night Shifts

Benefits

Employee stock ownership plan

Paid Time Off

employee discount

401K with company match

Medical insurance

Dental Insurance

Vision Insurance

Training opportunities

Job Description

Walt Churchill's Market is a well-established grocery store located in Perrysburg, OH, known for its commitment to quality, customer service, and community tradition. With over 100 years of experience in the grocery retail industry, Walt Churchill's Market has become a trusted name for customers seeking fresh food, excellent service, and a clean and safe shopping environment. The market emphasizes consistent quality and respect for both customers and co-workers, creating a workplace culture centered on care and community involvement. It operates as an employee-owned company, which means associates have a direct stake in the success of the store through its Employee Stock Ownership Plan. Alongside tradition and quality, Walt Churchill's Market is continuously evolving, adopting new practices to stay relevant and competitive in the fast-paced grocery industry.

The Full-Time Department Manager - Grocery at the Perrysburg location plays a vital role in supporting the market's long-standing reputation by leading the grocery department to achieve maximum sales and profitability. This position is responsible for maintaining an organized, well-stocked, and safe grocery department while delivering exceptional service to customers. The role requires managing all the grocery employees efficiently, overseeing product stocking and rotation, and ensuring compliance with safety and sanitation standards. The Department Manager works closely with vendors and the store manager to coordinate pricing, promotions, and product offerings, aiming to enhance the overall shopping experience and meet customer demands effectively. This position demands strong leadership skills, excellent multitasking ability, and a proactive approach in improving processes and merchandising. The Department Manager will also be responsible for maintaining communication with vendors and customers, monitoring sales trends, and controlling department expenses while preventing product shrinkage.

The successful candidate will expect to work 45 hours per week, including one weekend day, actively participating in weekly meetings and contributing to the store’s promotional planning. The job involves physical tasks such as lifting, standing, and operating equipment like pallet jacks and step ladders. Additionally, the Department Manager may occasionally be required to close the store, operate the cash register, or manage the store in the absence of the Store Manager or Assistant Store Manager. Working at Walt Churchill's Market not only offers a fulfilling career within a community-focused grocery store but also provides access to comprehensive benefits and opportunities for career growth within the company’s employee-owned structure. Available benefits include medical, dental, and vision insurance, a 401(k) plan with company matching, and PTO starting immediately with use eligibility after 90 days, among others. This role is ideal for those passionate about grocery retail, thrive in leadership positions, and want to be part of a company with a rich local tradition and forward-looking approach.

Job Requirements

High school diploma or GED
previous experience in grocery retail experience is required
moderate computer skills, including email, Excel, Word, and online ordering systems
great multitasking, organizational, communication, and customer service skills
comfortable working with the public and greeting, speaking with, and assisting customers
attention to detail, ensuring duties are completed correctly and on time
leadership, sales, and merchandising skills
previous experience working with vendors and ordering product
ability to travel to trade shows, seminars, and other retailers
ability to stand, walk, twist, lift, bend, pull, push, and reach for prolonged periods
ability to frequently lift up to 25 pounds and occasionally up to 50 pounds
frequent use of carts and pallet jacks manual and electric
frequent use of step ladders and step stools
ability to read small print on labels and shelf tags

Job Qualifications

High school diploma or GED
previous experience in grocery retail experience is required
previous experience in Grocery Department management, preferred
moderate computer skills, including email, Excel, Word, and online ordering systems
great multitasking, organizational, communication, and customer service skills
comfortable working with the public and greeting, speaking with, and assisting customers
attention to detail, ensuring duties are completed correctly and on time
leadership, sales, and merchandising skills
previous experience working with vendors and ordering product
ability to travel to trade shows, seminars, and other retailers

Job Duties

Provide exceptional service in all areas
maintain a clean, organized, and well-stocked department on the sales floor and in the stock room
assure proper stocking and rotation of all department products, including backstock
participate in meetings with vendors and department managers, including but not limited to weekly manager meetings and marketing meetings
maintain timely email, phone, and in-person communication with vendors and customers
coordinate product additions and pricing information with vendors, department managers at other WCM locations, and the pricing department
work with the store manager to plan future ad features and AppCard promotions
track sales and order products to meet customer demand and increase profits, maintaining adequate inventory on all products
ensure incoming grocery shipments are unloaded efficiently and safely
control department expenses by enhancing operations, meeting budgeted goals, and controlling shrink
minimize out-of-stock and overstock product to ensure fresh merchandise
ensure compliance with safety and sanitation standards mandated by government regulations
train staff on job duties, department procedures, and proper/safe use of equipment
delegate work for maximum productivity, and motivate staff to achieve department goals
monitor staff progress and provide feedback regularly
coach and complete performance evaluations
regularly verify product pricing and replace price tags and/or signage as needed
promote grocery items using announcements, special displays, signage, cross merchandising, weekly ads, and seasonal plans for end caps and shippers
keep up with product and merchandising trends in the area by visiting other stores, visiting relevant websites, talking with customers, etc
implement improvements in the Grocery Department in order to keep WCM relevant and competitive
determine optimal staffing levels and schedule staff for full coverage, not exceeding the maximum sales per labor hour
attend food shows as directed by upper management
conduct quarterly inventory for the department
may be called upon to manage store in absence of the Store Manager and Assistant Store Manager
may be expected to take on additional store duties, such as running the cash register and closing the store as needed
should expect to close the store at least 1 night per week