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McDonald's logo

Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a restaurant that operates under a licensed franchisee arrangement with the renowned McDonald's brand. Being independently owned and operated, this franchisee holds the rights to use McDonald's logos and food products while managing all aspects of employment within the restaurant. This means that candidates hired for this role will be employed directly by the franchisee, not McDonald's USA. The franchisee is responsible for all employment decisions including hiring, firing, discipline, supervision, staffing, and scheduling, maintaining full operational and managerial control over the restaurant employees.

McDonald's is a globally recognized fast-food restaurant chain known for its q... Show More

Job Requirements

  • must be 18 years or older
  • previous managerial experience preferred
  • ability to work flexible hours
  • strong leadership skills
  • effective communication skills
  • ability to multitask in a fast-paced environment
  • commitment to providing excellent customer service

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environments
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • positive attitude and team player
  • flexible availability
  • minimum age of 18 years

Job Duties

  • lead shifts weekly ensuring fast, accurate, and friendly customer service
  • manage assigned systems such as training, food safety, and inventory management
  • set goals and delegate tasks to team members
  • follow up and report results to team and management
  • ensure crew and managers deliver excellent customer experiences
  • oversee sales promotion execution
  • organize service areas like Front Counter, McCafe, and Drive-Thru
  • maintain food quality, safety, and cost control in the kitchen
  • train kitchen staff on production procedures including new menu items
  • hire qualified crew and provide thorough training
  • schedule staff to meet sales and profit goals
  • motivate and recognize crew throughout their employment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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