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Department Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Tuition Reimbursement
Opportunities for advancement
Retirement Plan

Job Description

SLI Enterprises is an independent franchisee that operates numerous McDonald's restaurants across the Dallas-Fort Worth (DFW) metroplex. These locations include Irving, Dallas, Mesquite, Caddo Mills, Greenville, Commerce, Italy, Waxahachie, Fairfield, Mexia, Corsicana, Ennis, and Terrell. As a franchisee, SLI Enterprises holds a license to use McDonald's logos, branding, and food products. However, it operates independently from McDonald's USA, managing all employment matters such as hiring, scheduling, and supervision on its own.

This structure ensures that candidates applying for positions with SLI Enterprises are joining a vibrant and dynamic company that delivers the globally recognized McDonald's experience with a local touch. The company is committed to providing satisfying careers, excellent benefits, and outstanding opportunities for advancement. Employees are encouraged to express themselves fully, pursue further education, and develop valuable skills in a supportive and energized environment.

The available position is that of a Manager within one of SLI Enterprises' McDonald's restaurants. Managers play a critical role in ensuring that each customer receives fast, accurate, and friendly service during every visit. The manager's duties might be varied, including leading shifts, coaching team members, and ensuring adherence to quality and safety standards. Some managers may also oversee entire departments such as Training, Food Safety, Inventory Management, Guest Service, Kitchen Operations, or People Management, depending on their skills and interests.

The Guest Service Department Manager ensures that all the front-of-house service areas, including the Front Counter, McCafe, and Drive-Thru, operate smoothly and efficiently to provide an excellent customer experience. The Kitchen Department Manager focuses on maintaining high food quality standards while controlling food costs and ensuring food safety. In contrast, the People Department Manager oversees recruitment, training, scheduling, and employee motivation, contributing to both individual and restaurant success.

This role is ideal for individuals who are passionate about working in a fast-paced environment, enjoy collaborating with diverse teams, and thrive on providing exceptional customer service. The organization emphasizes a culture of saying "YES" to opportunity, personal growth, and teamwork. With strong talent development programs, competitive benefits including college tuition assistance, and retirement plans, SLI Enterprises offers a robust career path in the fast-food industry.

Candidates for the manager position should have previous managerial experience, ideally in restaurants, retail, or hospitality. A positive attitude, flexible availability, and a dedication to fostering a fun and productive workplace are important. Additionally, managers must be at least 18 years old to comply with workplace regulations.

Working for SLI Enterprises means being part of a team dedicated to delivering feel-good moments through excellent service and quality food. If you want a career that challenges you, supports your ambitions, and provides meaningful rewards, this role offers a unique opportunity to move forward and make your mark within the McDonald's brand at the local level. Let’s talk and make your move today!

Job Requirements

  • At least 18 years old
  • Previous managerial experience preferred
  • Availability to work flexible hours
  • Ability to lead and motivate teams
  • Strong communication skills
  • Commitment to customer service excellence
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Previous managerial experience preferred
  • Experience in restaurant, retail, or hospitality environment
  • Positive team player with flexible schedule
  • Effective leadership and communication skills
  • Ability to work in a fast-paced environment
  • At least 18 years of age
  • Passion for customer service and team development

Job Duties

  • Lead shifts ensuring fast, accurate, friendly customer service
  • Manage assigned systems such as Training, Food Safety, Inventory Management
  • Set goals, delegate tasks, follow up and report results
  • Ensure Crew and Managers deliver excellent customer experience
  • Oversee sales promotions and service procedures training
  • Organize Front Counter, McCafe, and Drive-Thru areas for optimal service
  • Manage kitchen staff for food quality, safety, and cost control
  • Hire, train, and schedule qualified crew
  • Motivate and recognize team members

Job Criteria

Experience

Mid Level (3-7 years)


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