US Foods logo

Department Lead

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.13 - $25.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Pre tax spending accounts
Retirement benefits
Paid Time Off
short term disability
long term disability
Employee stock purchase plan
Life insurance

Job Description

US Foods is a leading foodservice distributor in the United States that provides a wide range of food products and related services to restaurants, healthcare facilities, hospitality businesses, and other foodservice operators. With a commitment to quality, variety, and customer satisfaction, US Foods supports its customers in delivering exceptional dining experiences. The company thrives on building a community of food people who share a passion for excellence and innovation in foodservice. The organizational culture emphasizes teamwork, reliability, and a dedication to meeting business needs with flexible and effective solutions. US Foods operates with an inclusive workforce and is dedicated to providing equal employment opportunities across all levels and functions. The company offers competitive pay, career growth opportunities, and a comprehensive benefits package to support the well-being and development of its employees.

The role of Dry, Disposables, and Culinary Equipment Supplies (CES) Lead at US Foods is essential in ensuring the smooth operation and success of various departments within the retail store environment. This position involves managing critical inventory levels that align with store capacity, customer demands, promotional activities, and seasonal fluctuations to optimize sales potential. The Lead takes charge of maintaining appealing and profitable merchandise presentations and drives superior customer service that reflects the company’s core values and standards. The role requires flexibility to work varying schedules, including weekends and holidays, supporting the dynamic nature of the foodservice retail business.

As a manager on duty in the absence of the Store Manager or Assistant Store Manager, the Lead holds significant responsibility for opening and closing the CHEF'STORE, ensuring safety and operational efficiency at all times. The role includes training, motivating, and developing staff members to deliver high standards consistently. The Lead utilizes computer technology for inventory management, order completion, and communication, supporting data-driven decision-making. Handling freight and stocking shelves are also important components of this position. This role demands strong communication skills, leadership abilities, and a customer-focused mindset to ensure the facility provides a safe, appealing, and welcoming shopping environment. Physical requirements include the ability to perform various lifting, carrying, pushing, pulling, climbing, and manual dexterity tasks necessary in a retail foodservice setting. Employees in this position may receive overtime compensation and can enjoy benefits like health insurance, retirement plans, paid time off, and employee stock purchase plans. The base hourly rate typically ranges from $17.13 to $25.00, with a starting rate of $20.67 per hour for many hires depending on experience and location.

Job Requirements

  • High school diploma or equivalent
  • Three years experience in a retail setting restaurant or customer service environment
  • Supervisory or lead experience preferred
  • Ability to work flexible hourly schedule including holidays and weekends
  • Competency and proficiency with computer use word processing email and internet software

Job Qualifications

  • High school diploma or equivalent
  • Three years experience in a retail setting restaurant or customer service environment
  • Supervisory or lead experience preferred
  • Ability to work flexible hourly schedule including holidays and weekends
  • Competency and proficiency with computer use word processing email and internet software
  • Desire and ability to deliver exceptional customer service
  • Ability to quickly assess situations address issues and make solid good business decisions
  • Good common sense and ability to think logically through all situations
  • Ability to build professional relationships with the client base
  • Motivated and self-driven with the ability to analyze customer needs and make recommendations based on business knowledge and commercial acumen
  • Adaptability and willingness to help out to get the job done

Job Duties

  • Ensure proper inventory levels based on store capacity promotions customer requests and seasonal merchandise to maximize sales
  • Complete all daily orders
  • Maximize departmental sales by driving and maintaining superior customer service freshness and in stocks
  • Ensure a daily date check is executed
  • Train motivate and develop staff to execute the same standards
  • Ensure appealing presentation and pricing standards are maintained in assigned areas
  • Utilize computer as needed
  • Stock shelves set up displays ring up merchandise and sales and perform cleaning duties as needed
  • Open and close the CHEF'STORE in the absence of the Store Manager or Assistant Store Manager
  • Perform Manager on Duty functions as needed
  • Role model and promote our cultural beliefs
  • Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times
  • Correct safety issues and then notify the store management of any safety issues that exist in the store correct if possible
  • Responsible for other duties and responsibilities as assigned or required by Store Management

Job Criteria

Experience

Mid Level (3-7 years)


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