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Dental Receptionist: Front Desk position at Pediatric Dental Practice in Charlotte, NC

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401(k) with match
Retirement Plan
dental coverage
Employee Discounts
Cell phone reimbursement
Paid training
Opportunities for advancement
supportive work environment

Job Description

Ballantyne Pediatric Dentistry is a respected pediatric dental practice located in the Ballantyne area of Charlotte, North Carolina. This full-time, in-office dental practice is dedicated to providing exceptional care focused on children’s oral health while emphasizing the connection between oral health and overall health. The practice has built a strong reputation for quality, compassion, and deep community involvement. Known for fostering a welcoming environment where both patients and staff feel valued, Ballantyne Pediatric Dentistry is proud to serve families with an emphasis on health education and comprehensive dental services tailored specifically to children.

The Front Desk / Office Coordi... Show More

Job Requirements

  • Minimum of one year dental office experience including front desk, admin, or management roles
  • Strong organizational and problem-solving skills
  • Comfortable with scheduling, treatment coordination, and patient communication
  • Experience reviewing reports, meeting goals, and supporting a team
  • Knowledge of Dentrix and Dental Intelligence is a plus
  • Positive and professional demeanor
  • Ability to work Monday through Thursday 8 AM to 5 PM
  • Passion for pediatric care

Job Qualifications

  • Minimum of one year dental office experience including front desk, administrative, or management roles
  • Strong organizational and problem-solving skills
  • Experience with scheduling, treatment coordination, and patient communication
  • Ability to review reports, meet goals, and support a team
  • Familiarity with Dentrix and Dental Intelligence software is a plus
  • Positive, professional, and adaptable personality
  • Passion for pediatric dental care

Job Duties

  • Lead daily operations by overseeing scheduling, patient flow, and office systems
  • Support team success by training, coaching, and encouraging staff
  • Drive growth by tracking reports, monitoring performance, and identifying improvement opportunities
  • Problem-solve challenges related to patients, staff, or processes
  • Enhance patient experience ensuring families feel welcomed, cared for, and confident in services
  • Manage treatment coordination and patient communication
  • Monitor office goals and support team achievement

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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