Allen E. Inouye D.D.S., Inc. logo

Dental Receptionist / Front Desk

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Professional development opportunities
Employee wellness programs
flexible scheduling

Job Description

Our outstanding dental practice is a modern, patient-focused dental facility dedicated to providing exceptional oral healthcare services to the community. We pride ourselves on our state-of-the-art facility, which includes advanced technology and equipment designed to create an ideal environment for delivering high-quality dental care. Our team is built on the core values of compassion, professionalism, and continuous learning, ensuring that every patient receives the best possible experience during their visits. We believe in fostering a welcoming and supportive atmosphere for both patients and staff alike, emphasizing the importance of excellent service and a positive environment. This commitment to excellence helps maintain our reputation as a trusted leader in dental healthcare in the community.

We are currently seeking an exceptional Dental Receptionist / Front Desk professional to join our dedicated team. This role plays a crucial part in the overall patient experience, acting as the first point of contact for patients and visitors. The ideal candidate will have excellent communication skills and strong attention to detail, with the ability to perform effectively in a fast-paced, dynamic environment. While previous experience in a dental or healthcare setting is preferred, we also encourage motivated recent graduates from accredited programs to apply, as enthusiasm and dedication are highly valued. The successful Dental Receptionist / Front Desk candidate will be responsible for providing outstanding customer service, managing patient scheduling, handling administrative tasks, and ensuring seamless communication between patients and dental staff. This position allows for professional growth within a supportive team environment, offering the opportunity to contribute to the overall success of the practice by maintaining efficient front desk operations and promoting a warm, caring atmosphere for patients.

Job Requirements

  • High school diploma or equivalent
  • prior experience in dental or medical front desk role preferred
  • excellent communication skills
  • ability to multitask and stay organized
  • familiarity with dental software systems preferred
  • commitment to patient confidentiality
  • willingness to learn and adapt
  • positive attitude and professionalism

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • strong organizational and multitasking abilities
  • prior experience in dental or medical front desk role preferred
  • proficiency with dental management software is a plus
  • ability to work in a fast-paced environment
  • attention to detail and accuracy

Job Duties

  • Provide exceptional customer service and support to patients and colleagues
  • maintain strict adherence to infection control and safety protocols
  • collaborate effectively with cross-functional teams to deliver seamless patient experiences
  • manage patient appointments and scheduling
  • handle phone calls and inquiries professionally
  • maintain patient records and documentation
  • assist with billing and insurance processing

Job Criteria

Experience

Entry Level (1-2 years)


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