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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $28.00 - $32.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Paid holidays
Birthday pay
401k
Dental benefits for dependents
Continuing Education
Additional paid time off
Job Description
The Patient Experience Coordinator/Receptionist role is offered at a boutique pediatric dental office dedicated to providing personalized, compassionate, and professional dental care for children. This specialized dental practice emphasizes a caring approach, focusing on the comfort and experience of their young patients and their families. Located conveniently with easy access to major highways, public transportation, nearby restaurants, and free parking, the practice offers an inviting work environment that balances professionalism with a positive and supportive office culture.
This position is ideal for a detail-oriented, service-driven individual who enjoys working with people and thrives in a supportive team environment. The... Show More
This position is ideal for a detail-oriented, service-driven individual who enjoys working with people and thrives in a supportive team environment. The... Show More
Job Requirements
- Up-beat people-person
- minimum of 1 year dental or medical front desk and customer service experience
- experience with scheduling and insurance tasks
- ability to communicate effectively with families
- accountable and timely with responsibilities
- teamwork and kindness
- compassionate care for patients
- high professional standards
Job Qualifications
- Minimum of 1 year dental or medical front desk and customer service experience
- comfortable communicating with families in person and over the phone
- experience with scheduling, insurance, and administrative tasks
- knowledge of Open Dental Software is a plus
- ability to be accountable for timely job responsibilities
- compassionate care for patients, especially children
- high standards for personal and professional performance
- teamwork and mutual support skills
Job Duties
- Answering phones and providing excellent verbal and written communication
- managing scheduling, payments, and day-to-day business operations
- maintaining impeccable organization and cleanliness
- serving as liaison between patients and healthcare providers to resolve issues
- promoting continuous improvement and staff participation to enhance patient experiences
- assisting or managing social media platforms
- helping patients have a positive dental experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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