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Walker Dental Care logo

Dental Receptionist - Business Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.75 - $21.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Prescription drug insurance
Vision Insurance
Free dental services
Life insurance
Disability insurance
401(k) retirement plan
Paid holidays
Paid vacation
Bonus opportunities
Continuing Education

Job Description

Walker Dental Care is a prominent dental office supported by Heartland Dental, located in Grand Rapids, Michigan. Known for its commitment to quality patient care, modern facilities, and community-centric approach, Walker Dental Care stands out as a trusted provider in the region. Their office boasts a beautiful and modern environment equipped with the latest technology and dental equipment, ensuring that patients receive care using cutting-edge methods and tools. Strategically situated near Aldi on Wilson Avenue, across from Meijer and Farm and Fleet, the practice is easily accessible to residents of Walker and the surrounding areas. Operating on a convenient Monday,... Show More

Job Requirements

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to protect patient health information in compliance with HIPAA regulations
  • Willingness to attend virtual or in-person training sessions periodically
  • Ability to perform essential duties with or without reasonable accommodation
  • Ability to sit for prolonged periods
  • Ability to lift up to 15 pounds
  • Completion of tuberculosis test prior to employment as per health and safety requirements

Job Qualifications

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Knowledge of HIPAA regulations and ability to protect patient health information
  • Familiarity with Dentrix or similar dental software preferred
  • Experience with insurance billing and accounts receivable preferred
  • Minimum of 1 year experience in dental or medical office setting preferred

Job Duties

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records management
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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