Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,134.00 - $56,659.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
Vacation Time
Paid holidays
403(b) retirement plan with employer match
Disability insurance
Life insurance
Language proficiency bonus
Job Description
Community Health Center of Snohomish County is a well-established healthcare organization committed to providing accessible, affordable, and high-quality medical services to the diverse populations in Snohomish County. The Center is recognized for its comprehensive approach to community health by integrating medical, dental, and behavioral health services under one roof. This approach ensures that patients receive holistic care that addresses their overall well-being. The organization prides itself on fostering an inclusive environment that supports both patients and staff, making it a rewarding place to work with opportunities for career advancement and personal growth. Community Health Center of Snohomish County has built... Show More
Job Requirements
- High school graduate or equivalent
- Minimum one year of customer service experience with the general public
- Minimum one year of clerical reception administrative or secretarial experience or equivalent education and work experience
- Proficiency in Microsoft Office applications including Word Excel and Outlook
- Ability to work independently and prioritize multiple tasks
- Strong communication and organizational skills
- Ability to remain calm and effective in high pressure situations
Job Qualifications
- High school graduate or equivalent
- Customer service related experience working with the general public (1 year)
- Clerical reception dental assisting administrative or secretarial experience (1 year)
- Proficiency in Microsoft Office applications including Word Excel and Outlook
- Ability to work independently and effectively in a fast-paced team environment
- Strong organizational communication and problem-solving skills
- Preferred bilingual skills
- Preferred knowledge of dental terminology
- Preferred graduate of an accredited Office Skills Certification or Dental Administrative Assistant Certification program
- Preferred experience working with insurance billing in healthcare or insurance organizations
- Preferred experience in a multiple provider dental practice
- Preferred familiarity with digital imaging and healthcare information systems
- Preferred experience working with low income multi-ethnic populations
Job Duties
- Greets patients interpreters and visitors in person and by phone in a prompt courteous and helpful manner responds to inquiries takes messages and provides accurate information regarding schedules and services
- Checks in registers and schedules patients in the practice management system maintains appointment schedule and follows office scheduling policies
- Verifies and updates all demographic information in the electronic record at each patient visit
- Assists in managing patient flow in a timely and efficient manner coordinates distribution of walk-in and add-on patients appropriately interfaces with back office regarding walk-in patients cancellations recalls and delays to ensure smooth patient flow
- Routes or files documents and mail appropriately
- Assists with insurance eligibility verification
- Verifies income for sliding fee patients and assists in the completion of the sliding fee application as delegated
- Receives patient payments answers or appropriately refers billing questions and maintain appropriate records of all financial transactions prepares daily bank deposit reconcile receipts including cash checks and bankcard transactions assuring accuracy and timeliness of the deposit and ensuring security under cash management and accounting practices
- Orders interpreter and transportation services and interfaces with other outside organizations regarding patient services
- Assists in confirming appointments as needed
- Files retrieves charts from storage and logs chart movements with accuracy and timeliness to prevent loss of records and ensure confidentiality of patient information
- Opens and closes clinic and reception areas for all business hours
- Maintains work area and reception lobby in neat and orderly manner
- Maintains adequate inventory of office supplies and clinical forms
- Performs maintenance and troubleshoot operations of office equipment and machines to include calculators copiers fax printers etc
- Assists with other departments when called upon
- Adheres to organizational infection control practices and written plan
- Adheres to attendance standards in order to perform the job functions for daily operations and or continuity of patient care
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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