Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Paid Time Off
Paid holidays
Health Insurance
Pension Plan
Bonuses
Professional Development
Employee assistance program
Job Description
Our dental clinic is a reputable establishment committed to providing exceptional oral health services to the community. As a part of our mission, we emphasize not only outstanding dental care but also delivering an excellent patient experience. We take pride in our compassionate and skilled team of dental professionals who work together in a multi-disciplinary and multi-cultural environment to ensure high-quality care. Our clinic values dependability, dedication, respect, and professionalism in all staff members to foster a welcoming atmosphere for patients and visitors alike. We offer a full-time position with a competitive starting salary of $16.50 per hour, along with... Show More
Job Requirements
- High school diploma, GED or equivalent training and experience
- prior dental receptionist experience preferred
- ability to perform multiple tasks
- basic math and computer skills
- bilingual English/Spanish preferred
- pleasant phone manners and professional appearance
- excellent customer service skills
Job Qualifications
- High school diploma, GED or equivalent training and experience
- prior dental receptionist experience preferred
- ability to perform multiple tasks
- basic math and computer skills
- bilingual English/Spanish preferred
- pleasant phone manners and professional appearance
- excellent customer service skills
- good organizational skills
- ability to manage multiple tasks simultaneously
- interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
- computer literate with good typing skills (35 WPM)
- working knowledge of dental records and electronic oral health record system
Job Duties
- Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly
- answers questions and provides information directly to person or on telephone based on knowledge of Center, department, policies, procedures and regulations
- secures all necessary information and documents including sign-in sheets, obtaining dental chart, encounter form, etc
- answers telephone calls using proper protocol
- reschedules patients appointments, notifies patients of any changes in appointments
- properly records "No Shows" and updates scheduler system information
- immediately refers any "Walk-In" patients to dental triage if they present with severe or unusual symptoms or complaints
- assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner
- performs additional duties such as translation as may be required
- proficient in Dentrix including patient registration, updating insurance and procedure entry
- verification of and authorization by insurance if required
- utilizes electronic oral health record system to enter, retrieve and document patient information accurately and efficiently
- other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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