Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,134.00 - $56,659.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
Vacation Time
Paid holidays
403(b) retirement plan with employer match
Disability insurance
Life insurance
Language proficiency pay
Job Description
Community Health Center of Snohomish County (CHC) is a leading healthcare provider dedicated to serving the diverse needs of its community in Snohomish County, Washington. Established to improve access to quality healthcare, CHC operates as a nonprofit organization offering comprehensive medical, dental, and behavioral health services. The center is known for its commitment to caring for underserved populations, including low-income, multi-ethnic groups, ensuring equitable health access regardless of financial or social constraints. CHC is respected for its holistic approach to health care, emphasizing preventive care, patient education, and culturally competent services. The center employs a diverse and skilled team to... Show More
Job Requirements
- High school graduate or equivalent
- at least 1 year of customer service experience working with the general public
- at least 1 year of clerical, reception, dental assisting, administrative or secretarial experience or a combination of equivalent education and work experience
- proficiency in English reading, speaking, understanding and writing
- ability to work independently and self-directed
- ability to organize, prioritize and coordinate multiple activities and tasks
- proficiency in Microsoft Office applications including Word, Excel and Outlook
- ability to remain calm and effective in high pressure and emergency situations
- ability to use multi-line telephones and office machines
- ability to work effectively in a team environment
Job Qualifications
- High school graduate or equivalent
- proficiency in the use of Microsoft Office applications
- ability to work independently and in team environment
- excellent organizational skills
- ability to prioritize and coordinate multiple activities
- problem-solving skills with creativity
- calmness and effectiveness in high pressure situations
- customer service experience
- preferred bilingual skills
- knowledge of dental terminology
- preferred graduate of an accredited Office Skills Certification Program or related field
- preferred graduate of an accredited Dental Administrative Assistant Certification program or related field
- preferred experience working with insurance/billing in a healthcare setting
- preferred experience in a multiple provider dental practice
- preferred familiarity with digital imaging
- preferred experience with healthcare information systems such as electronic health records and practice management systems
- preferred experience working with low income, multi-ethnic populations
Job Duties
- Greets patients, interpreters and visitors in a prompt, courteous and helpful manner
- responds to inquiries, takes messages, and provides accurate information regarding schedules and services
- checks in, registers and schedules patients in the practice management system
- maintains appointment schedule and follows office scheduling policies
- verifies and updates all demographic information in the electronic record at each patient visit
- assists in managing patient flow in a timely and efficient manner
- coordinates distribution of walk-in and add-on patients appropriately
- interfaces with back office regarding walk-in patients, cancellations, recalls and delays to ensure smooth patient flow
- routes or files documents and mail appropriately
- assists with insurance eligibility verification
- verifies income for sliding fee patients and assists in the completion of the sliding fee application as delegated
- receives patient payments, answers or appropriately refers billing questions, and maintains appropriate records of all financial transactions
- prepares daily bank deposit, reconciles receipts assuring accuracy and timeliness of the deposit and ensuring security under cash management and accounting practices
- orders interpreter and transportation services and interfaces with other outside organizations regarding patient services
- assists in confirming appointments as needed
- files, retrieves charts from storage and logs chart movements with accuracy and timeliness to prevent loss of records and ensure confidentiality of patient information
- opens and closes clinic and reception areas for all business hours
- maintains work area and reception lobby in neat and orderly manner
- maintains adequate inventory of office supplies and clinical forms
- performs maintenance and troubleshoots operations of office equipment and machines
- assists with other departments when called upon
- adheres to organizational infection control practices and written plan
- adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter