Dental Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
flexible spending accounts
Paid Time Off
Paid holidays

Job Description

Northwest Endodontics is a specialized dental practice committed to providing exceptional dental care services with a focus on endodontic treatments. As part of the Specialized Dental Partners network, Northwest Endodontics prides itself on delivering high-quality, patient-centered care in a welcoming and professional environment. The practice values inclusivity, diversity, and fairness, ensuring an equal opportunity workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. They are dedicated to fostering a supportive and collaborative team culture where each staff member contributes to the overall patient experience and clinic success.\n\nWe are currently seeking a full-time Dental Receptionist to join our dedicated team at Northwest Endodontics. This vital role is designed for a friendly and organized professional who will be the first point of contact for patients, ensuring every individual receives a warm welcome and professional interaction. The Dental Receptionist plays a key part in maintaining the smooth operation of the practice by efficiently managing appointment scheduling, patient communication, financial transactions, and administrative tasks. Working Monday through Thursday from 8:30 am to 5:00 pm, this position offers competitive hourly compensation between $19 and $21, along with an excellent benefits package including medical, dental, vision insurance, a 401K plan, flexible spending accounts, paid time off, and paid holidays.\n\nThe role requires someone skilled in managing provider calendars, verifying insurance coverage and obtaining necessary pre-authorizations, processing payments, and maintaining accurate, confidential patient records in compliance with HIPAA regulations. The Dental Receptionist will also coordinate patient flow within the clinic and provide general administrative support as needed. The environment is fast-paced but supportive, ideal for an individual who is organized, communicative, detail-oriented, and enthusiastic about helping others. Northwest Endodontics offers opportunities for professional growth through ongoing training and encourages a proactive attitude toward patient service and teamwork. At Northwest Endodontics, we believe that the first impression is crucial in establishing trust and comfort with our patients, and the Dental Receptionist is essential to achieving that goal.

Job Requirements

  • High school diploma or equivalent
  • One or more years of dental front office experience

Job Qualifications

  • High school diploma or equivalent
  • One or more years of dental front office experience
  • Excellent communication and customer service skills
  • Reliable, organized, and detail-oriented
  • Experience with dental practice management software
  • Proficiency with computers, including Microsoft Office applications
  • Knowledge of dental insurance and billing procedures

Job Duties

  • Greet patients warmly and ensure a welcoming, professional environment
  • Schedule and confirm appointments, manage provider calendars
  • Answer phone calls, respond to inquiries, and manage patient communication
  • Verify insurance coverage and obtain necessary pre-authorizations
  • Process payments, handle billing, and maintain accurate financial records
  • Maintain patient records and ensure accurate data entry
  • Coordinate patient flow and assist with administrative support as needed
  • Ensure compliance with patient confidentiality and HIPAA regulations
  • Accept additional responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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