Dental Receptionist

Wilmington, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
401(k) with match
Paid Time Off
Vision Insurance
Incentive bonus
uniforms
Free orthodontic treatment after two years

Job Description

Cherubini Orthodontics is an award-winning orthodontic practice known for its family-oriented, boutique style and friendly atmosphere. With a dedication to cutting-edge technology, this modern practice incorporates state-of-the-art tools such as digital radiographs, Invisalign clear aligners, and the latest orthodontic software to deliver exceptional patient care. Their commitment to treating patients like family ensures high-quality orthodontic treatment at reasonable prices, fostering lasting relationships and patient satisfaction. Recognized for excellence with the "America's Top Dentists" award for 13 consecutive years, Cherubini Orthodontics prides itself on its caring team and joyful environment that brings sunshine to patients' lives.

The full-time Dental Receptionist role is a dynamic opportunity within this thriving orthodontic office. The position involves being the welcoming face and voice of the practice, working Monday through Thursday from 9:00 am to 5:30 pm, with responsibilities spread between the Wilmington, NC and Atkinson, NC locations. This critical front desk role requires an accurate, organized, and detail-oriented individual who can manage daily reception duties efficiently while fostering positive experiences for every patient. Duties include greeting patients in person and over the phone, managing appointment check-ins, answering inquiries, scheduling follow-up treatments, and entering new patient information into the system. Beyond reception tasks, the Dental Receptionist will assist with filing and other administrative functions to ensure smooth front desk operations.

This position offers competitive pay up to $15.00 per hour and a comprehensive benefits package including 401(k) with matching contributions, paid time off, vision insurance, incentive bonuses, uniforms, and even free orthodontic treatment after two years of qualified employment. Cherubini Orthodontics values growth and employee development, offering on-the-job training and opportunities for career advancement within a supportive, family-like work environment. Successful candidates will be required to pass a background check and drug test as conditions of employment.

For those who thrive on interpersonal connection and seek a rewarding role in a respected orthodontic practice, the Dental Receptionist position at Cherubini Orthodontics provides a unique chance to make a meaningful impact every day. The role combines administrative proficiency with warm, customer-focused service, making it perfect for energetic, organized individuals looking to join a positive and progressive team.

Job Requirements

  • high school degree or equivalent
  • at least 1 year of experience in dental or medical office
  • customer service experience
  • basic computer skills
  • ability to take initiative
  • organizational skills
  • professional communication skills
  • ability to work Monday through Thursday 9:00 am to 5:30 pm
  • flexibility to rotate between Wilmington and Atkinson offices
  • pass background check
  • pass drug test

Job Qualifications

  • at least 1 year of experience working in a dental or medical office
  • customer service experience
  • basic computer proficiency
  • experience using Google Suite, Microsoft Office, and various social media platforms
  • ability to take initiative and proactively tackle responsibilities
  • organizational skills and strong attention to detail
  • team spirit
  • professional appearance and polite phone communication skills
  • bilingual English/Spanish skills highly preferred
  • high school degree or equivalent preferred

Job Duties

  • greet patients in person and over the phone
  • check patients in for appointments
  • answer patient questions
  • schedule follow-up treatments
  • accurately enter new patient information into the system
  • assist with filing and front desk administrative tasks
  • rotate between Wilmington and Atkinson office locations as needed

Job Criteria

Experience

Mid Level (3-7 years)


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