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Dental Patient Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $26.00 - $32.00
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Paid Vacations
Continuing Education
Dental benefits
Quarterly performance bonus

Job Description

Windy City Implants and Dental is a respected dental practice located in Berwyn, Illinois, dedicated to providing exceptional dental care to patients of all ages. The practice prides itself on fostering a supportive, inclusive culture where teamwork, empathy, and professional growth are paramount. With a commitment to excellence and a heart for community impact, Windy City Implants and Dental aims to create positive experiences for patients through compassionate, skilled, and patient-focused care. The team works tirelessly to ensure that each patient receives thoughtful attention, quality treatments, and a welcoming atmosphere from the moment they arrive until the completion of their... Show More

Job Requirements

  • High school diploma or equivalent
  • 1–2 years of dental or medical front office experience
  • Familiarity with Patterson EagleSoft software
  • Ability to discuss treatment plans and payment options professionally
  • Understanding of dental insurance verification
  • Excellent communication and interpersonal skills

Job Qualifications

  • Familiarity with Patterson EagleSoft
  • Comfortable discussing treatment plans and payment options
  • Understanding of dental insurance verification
  • 1–2 years of dental or medical front office experience
  • Advanced proficiency in EagleSoft preferred
  • More than 2 years of related front office experience preferred

Job Duties

  • Review the day’s schedule and strategically fill openings to maximize doctor’s productivity
  • Greet patients by name upon arrival and check them in warmly
  • Coordinate with clinical team to keep rooms turning smoothly
  • Guide patients through check-out with clarity and schedule next steps
  • Follow up on treatment plans to support patient care continuity
  • Convert phone and online inquiries into booked appointments
  • Present treatment plans and payment options confidently and verify dental insurance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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