Dental Front Desk Specialist

MyCHN (Community Health Network) is a reputable nonprofit healthcare organization dedicated to serving the Greater Houston and Gulf Coast areas, with over 100 providers across 15 convenient locations. Known for its commitment to whole-person care, MyCHN offers a variety of healthcare services with a focus on accessibility and quality for underserved communities in Brazoria, Harris, and Galveston counties. As a community-centered network, MyCHN prioritizes patient wellbeing by combining compassionate care with advanced technology and a team-based approach. The organization fosters an inclusive work environment built on respect, collaboration, and continuous growth, making it a leading healthcare provider in the region.

The Dental Patient Service Specialist role presents an exciting opportunity for healthcare professionals passionate about dental care and patient service. This position involves welcoming and guiding patients through their dental visits, ensuring a smooth and comfortable experience from start to finish. Dental Patient Service Specialists are responsible for managing appointment scheduling, confirming and prepping appointments efficiently while maintaining accurate and up-to-date patient records in OpenEMR. Handling payments, insurance information, and providing Good Faith Estimates will also form key components of this role. The specialist will support dental providers and ensure the front office operates smoothly, delivering exceptional five-star service in person and over the phone. Ideal candidates will bring a strong patient-first attitude, effective communication skills, multitasking ability, and technical confidence with dental EMR systems. This role offers the chance to make a meaningful impact in a community-focused environment, contribute to a team-driven culture, and grow professionally with flexible scheduling and excellent benefits. Overall, this position is designed for individuals eager to contribute to MyCHN’s mission of brightening smiles and building healthier communities through compassionate dental care and service excellence.