Dental Front Desk and Treatment Plan Coordinator

Cutler Bay, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $21.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

flexible scheduling

Job Description

Our clinic is a well-established healthcare facility dedicated to providing comprehensive dental services to our community. We pride ourselves on delivering high-quality patient care in a warm and welcoming environment. Our team consists of experienced dental professionals committed to improving oral health through personalized treatment plans and patient education. As a client-focused dental practice, we utilize advanced technology and software such as Open Dental to ensure efficient patient management and accurate billing. We are currently seeking a Front Desk Receptionist to be the friendly and professional first point of contact for our patients and visitors, contributing significantly to the smooth operation and positive atmosphere of our clinic.

The Front Desk Receptionist role is pivotal in delivering exceptional customer service and supporting the administrative functions that keep our clinic running efficiently. This full-time position offers a competitive hourly wage ranging from $18.00 to $21.00. The ideal candidate will have at least two years of experience in a dental setting and possess proficiency in both English and Spanish to accommodate our diverse patient population. Familiarity with dental insurance coding, particularly, experience with HMO, Medicaid, and Medicare insurance programs, is highly desirable. This role demands a combination of excellent communication skills, meticulous organizational abilities, and a professional demeanor to handle multiple tasks such as greeting patients, managing appointments, processing billing through Open Dental software, and facilitating intra-office communications. Additionally, the receptionist will assist with medical collections while maintaining patient confidentiality and compliance with healthcare regulations. This opportunity is perfect for someone seeking to work in person and who values being an integral part of a dedicated health care team focused on patient satisfaction and clinic efficiency.

Job Requirements

High school diploma or equivalent
Minimum two years of dental front desk experience
Proficiency in English and Spanish
Experience with Open Dental or similar software
Knowledge of dental insurance coding including HMO Medicaid and Medicare
Strong communication and organizational skills
Ability to manage multiple tasks and maintain confidentiality

Job Qualifications

Minimum of two years of experience in a dental front desk role
Proficiency with Open Dental or similar dental practice management software
Strong communication skills in English and Spanish
Excellent organizational skills and attention to detail
Ability to multitask and maintain professionalism under pressure
Knowledge of dental insurance including HMO Medicaid and Medicare
Familiarity with medical collections best practices

Job Duties

Greet patients and visitors warmly providing a welcoming atmosphere
Manage incoming calls schedule appointments and handle inquiries efficiently
Utilize Open Dental software for patient management and billing processes
Assist with medical collections as needed while maintaining confidentiality
Ensure the front desk area is organized and presentable at all times
Collaborate with clinical staff to facilitate smooth patient flow throughout the clinic
Handle administrative tasks such as filing data entry and correspondence
Contact patients for recall exams and cleanings