Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible work schedule
Employee volunteer opportunities
hybrid work model
Job Description
Network Health is a reputable health insurance provider committed to fostering healthy and strong communities across Wisconsin. Rooted in a mission that emphasizes care, connection, and community well-being, Network Health has established itself as a leading organization dedicated to serving the healthcare needs of individuals and families in Wisconsin. The company is known for its member-first approach, focusing on improving health outcomes through quality benefits and personalized support. By aligning its services with the unique needs of the community, Network Health continues to build trust and make a positive impact in the lives of its members and providers.
Show More
Show More
Job Requirements
- Associate's degree or 4 years of relevant work experience
- At least 3 years in customer service, insurance navigation, or claims processing
- 2+ years of experience with dental benefits, claims, or provider relations strongly preferred
- Familiarity with dental terminology, procedures, and billing practices preferred
- Strong critical thinking, problem-solving, and communication skills
- Ability to explain complex benefits in a clear, easy-to-understand way
- Experience delivering high-touch, personalized customer service
- Team-oriented with the ability to work independently and adapt quickly in a fast-paced environment
Job Qualifications
- Associate's degree or 4 years of relevant work experience
- At least 3 years in customer service, insurance navigation, or claims processing
- 2+ years of experience with dental benefits, claims, or provider relations strongly preferred
- Familiarity with dental terminology, procedures, and billing practices preferred
- Strong critical thinking, problem-solving, and communication skills
- Ability to explain complex benefits in a clear, easy-to-understand way
- Experience delivering high-touch, personalized customer service
- Team-oriented with the ability to work independently and adapt quickly in a fast-paced environment
Job Duties
- Provide personalized support to members, helping them navigate dental benefits, claims, cost-sharing, and provider access
- Educate members on benefits, estimate costs, and coordinate reimbursements
- Proactively contact dental offices to clarify billing practices and minimize member out-of-pocket costs
- Serve as a resource for dental providers, offering support with eligibility verification, claims, coding, billing, and portal use
- Build and maintain strong provider relationships that support growth and retention
- Collaborate across internal teams to ensure smooth, integrated member and provider experiences
- Document interactions and contribute feedback to improve services and processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter