Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $23.00
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Health Insurance
employee training
supportive work environment
Job Description
Sugarbug Dental & Orthodontics is a well-established pediatric dental and orthodontic practice headquartered in Oxnard, California. Serving the Ventura County community for over a decade, Sugarbug has developed a strong reputation for providing exceptional oral health care to children. Located just a short distance from the Pacific Ocean, the practice combines a family-friendly environment with expert dental services, aiming to create a positive and comforting experience for young patients and their families. The facility is equipped with modern dental technology and staffed by a team of dedicated professionals who prioritize compassionate and comprehensive care tailored to the needs of pediatric patients. Sugarbug Dental & Orthodontics emphasizes preventive care, education, and orthodontic excellence, making it a trusted destination for pediatric dentistry and orthodontics in the region.
The role of Dental Reception & Administration at Sugarbug is a vital position that supports the practice’s mission by managing essential front-office functions and ensuring a warm, welcoming atmosphere for patients and their families. This role is designed for candidates who demonstrate a commitment to quality patient care and administrative accuracy, with a special focus on interacting positively with children. The ideal candidate will be responsible for greeting patients, verifying and creating patient records, scheduling appointments, and coordinating patient flow efficiently to keep the practice running smoothly. Exceptional interpersonal skills, attention to detail, and a proactive approach to managing front-office tasks are crucial for success in this role.
Working as part of the Sugarbug team, the Dental Reception & Administration personnel play an integral role in supporting clinical staff and enhancing patient satisfaction. The position offers a competitive salary, ranging from $31,000 to $54,000 annually, depending on experience and education. Although not mandatory, a bachelor’s degree in communication, sociology, psychology, or a related field is preferred, as is bilingual proficiency in English and Spanish to better serve the diverse community in Ventura County. Candidates who thrive in dynamic, service-oriented environments and who possess the empathy and dedication to contribute positively to children’s dental care will find this opportunity rewarding and professionally fulfilling. Joining Sugarbug means being part of a growing, community-focused practice where team members are valued and patient well-being is the top priority.
The role of Dental Reception & Administration at Sugarbug is a vital position that supports the practice’s mission by managing essential front-office functions and ensuring a warm, welcoming atmosphere for patients and their families. This role is designed for candidates who demonstrate a commitment to quality patient care and administrative accuracy, with a special focus on interacting positively with children. The ideal candidate will be responsible for greeting patients, verifying and creating patient records, scheduling appointments, and coordinating patient flow efficiently to keep the practice running smoothly. Exceptional interpersonal skills, attention to detail, and a proactive approach to managing front-office tasks are crucial for success in this role.
Working as part of the Sugarbug team, the Dental Reception & Administration personnel play an integral role in supporting clinical staff and enhancing patient satisfaction. The position offers a competitive salary, ranging from $31,000 to $54,000 annually, depending on experience and education. Although not mandatory, a bachelor’s degree in communication, sociology, psychology, or a related field is preferred, as is bilingual proficiency in English and Spanish to better serve the diverse community in Ventura County. Candidates who thrive in dynamic, service-oriented environments and who possess the empathy and dedication to contribute positively to children’s dental care will find this opportunity rewarding and professionally fulfilling. Joining Sugarbug means being part of a growing, community-focused practice where team members are valued and patient well-being is the top priority.
Job Requirements
- High school diploma or equivalent
- Prior experience in dental or medical office administration preferred
- Excellent organizational skills
- Ability to multitask and manage front desk responsibilities efficiently
- Professional and friendly demeanor
- Proficiency with email and phone communication
- Commitment to providing quality oral health care support
Job Qualifications
- Bachelors in communication, sociology, psychology or related field preferred but not mandatory
- Bilingual (English/Spanish) preferred but not mandatory
- Strong interpersonal and communication skills
- Ability to engage effectively with children and families
- Experience in customer service or administrative roles preferred
Job Duties
- Greet patients with a smile
- Engage and interact with the public
- Interact with children in the reception area
- Create accounts for new patients
- Ensure patient information is accurate
- Verify patient eligibility
- Coordinate patient flow and notify back staff when patients arrive
- Confirm patient's appointment
- Maintain front office clean at all times
- Check messages (email and phone)
- Other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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