
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,700.00 - $54,600.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Denny's is a well-established American restaurant chain known for its 24/7 service and classic diner-style food offerings. Founded in 1953, Denny's has grown into a prominent family restaurant with a welcoming environment where customers can enjoy breakfast, lunch, dinner, and late-night meals. With hundreds of locations nationwide, Denny's prides itself on delivering great food, friendly service, and a comfortable atmosphere that caters to a diverse clientele including families, travelers, and locals alike. The company's commitment to quality, customer satisfaction, and community involvement has earned it a respected place in the hospitality industry.
The position available is for a Restaurant Ge... Show More
The position available is for a Restaurant Ge... Show More
Job Requirements
- High school diploma, G.E.D., or equivalent
- at least 1 year of experience in restaurant management for internal candidates
- minimum of 3 years restaurant management experience with P&L responsibility for external candidates
- 100% workstation certification
- completion of Restaurant Manager training classes
- ServSafe certification
- at least 18 years old
- ability to speak, read, and write English effectively
- excellent interpersonal and communication skills
- ability to perform basic math
- valid driver's license and insurance
- access to personal vehicle for business use
- willingness to work in fast-paced environment
- physical ability to stand and walk 85%-95% of shift
- ability to lift and carry 10-65 lbs
- ability to operate restaurant equipment and computer
Job Qualifications
- High school diploma, G.E.D., or equivalent required
- associate's or bachelor's degree preferred
- minimum of 1+ years of experience as an Associate Manager and/or 2 years of experience as a First Assistant Manager for internal candidates
- minimum of 3 years of experience managing a service concept with full P&L responsibility for external candidates
- must be 100% certified in all workstations
- must be at least 18 years old
- must complete Restaurant Manager training classes
- must be ServSafe certified
- requires ability to speak, read, and write effectively in English
- excellent interpersonal skills
- ability to perform and understand basic math concepts
- proven analytical skills
- good organization and planning skills
- self-starter who takes initiative and willingly accepts responsibility
- proficient knowledge of personal computers and related software applications
- must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required
- demonstrates integrity and ethical behavior
Job Duties
- Recruits, selects, trains, develops, and evaluates restaurant employees
- monitors staffing levels to ensure sufficient development and talent
- ensures systems for training employees on workstations are fully implemented and adhered to by management and crew
- identifies and develops internal candidates for management and Team Leader positions
- works with restaurant management team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed
- creates a restaurant environment that is employee friendly, fun, clean and safe
- takes accountability for motivating and inspiring employees to achieve high performance
- treats all employees with respect and dignity
- regularly recognizes and rewards employees
- understands and utilizes Denny's systems, processes, and tools
- complies with all state and federal labor laws and regulations
- manages daily activities to achieve excellence in restaurant operational performance
- provides an exceptional experience for guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality
- reviews practices and modifies as needed to continuously improve guest experience
- maintains visibility and interaction with guests
- responds to guest concerns and complaints in a timely and professional manner
- ensures positive resolution
- ensures management team and crew understands and operates all systems correctly
- maintains the brand image of restaurant cleanliness, maintenance, and excellent service
- serves as a role model for excellent guest service
- utilizes management information tools to analyze restaurant operational and financial performance
- identifies trends and implements action plans for improvement
- focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain
- considers cost-benefit impact of financial decisions and works to protect the Denny's brand
- monitors costs and adherence to budget and restaurant goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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