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Denny's - RESTAURANT MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,700.00 - $54,600.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Denny's is a well-established American restaurant chain known for its 24/7 service and classic diner-style food offerings. Founded in 1953, Denny's has grown into a prominent family restaurant with a welcoming environment where customers can enjoy breakfast, lunch, dinner, and late-night meals. With hundreds of locations nationwide, Denny's prides itself on delivering great food, friendly service, and a comfortable atmosphere that caters to a diverse clientele including families, travelers, and locals alike. The company's commitment to quality, customer satisfaction, and community involvement has earned it a respected place in the hospitality industry.

The position available is for a Restaurant Ge... Show More

Job Requirements

  • High school diploma, G.E.D., or equivalent
  • at least 1 year of experience in restaurant management for internal candidates
  • minimum of 3 years restaurant management experience with P&L responsibility for external candidates
  • 100% workstation certification
  • completion of Restaurant Manager training classes
  • ServSafe certification
  • at least 18 years old
  • ability to speak, read, and write English effectively
  • excellent interpersonal and communication skills
  • ability to perform basic math
  • valid driver's license and insurance
  • access to personal vehicle for business use
  • willingness to work in fast-paced environment
  • physical ability to stand and walk 85%-95% of shift
  • ability to lift and carry 10-65 lbs
  • ability to operate restaurant equipment and computer

Job Qualifications

  • High school diploma, G.E.D., or equivalent required
  • associate's or bachelor's degree preferred
  • minimum of 1+ years of experience as an Associate Manager and/or 2 years of experience as a First Assistant Manager for internal candidates
  • minimum of 3 years of experience managing a service concept with full P&L responsibility for external candidates
  • must be 100% certified in all workstations
  • must be at least 18 years old
  • must complete Restaurant Manager training classes
  • must be ServSafe certified
  • requires ability to speak, read, and write effectively in English
  • excellent interpersonal skills
  • ability to perform and understand basic math concepts
  • proven analytical skills
  • good organization and planning skills
  • self-starter who takes initiative and willingly accepts responsibility
  • proficient knowledge of personal computers and related software applications
  • must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required
  • demonstrates integrity and ethical behavior

Job Duties

  • Recruits, selects, trains, develops, and evaluates restaurant employees
  • monitors staffing levels to ensure sufficient development and talent
  • ensures systems for training employees on workstations are fully implemented and adhered to by management and crew
  • identifies and develops internal candidates for management and Team Leader positions
  • works with restaurant management team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed
  • creates a restaurant environment that is employee friendly, fun, clean and safe
  • takes accountability for motivating and inspiring employees to achieve high performance
  • treats all employees with respect and dignity
  • regularly recognizes and rewards employees
  • understands and utilizes Denny's systems, processes, and tools
  • complies with all state and federal labor laws and regulations
  • manages daily activities to achieve excellence in restaurant operational performance
  • provides an exceptional experience for guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality
  • reviews practices and modifies as needed to continuously improve guest experience
  • maintains visibility and interaction with guests
  • responds to guest concerns and complaints in a timely and professional manner
  • ensures positive resolution
  • ensures management team and crew understands and operates all systems correctly
  • maintains the brand image of restaurant cleanliness, maintenance, and excellent service
  • serves as a role model for excellent guest service
  • utilizes management information tools to analyze restaurant operational and financial performance
  • identifies trends and implements action plans for improvement
  • focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain
  • considers cost-benefit impact of financial decisions and works to protect the Denny's brand
  • monitors costs and adherence to budget and restaurant goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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