Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
401(k) matching
Annual performance bonus
day-one medical coverage
wellness programs
Dental Insurance
Job Description
PENN Entertainment is a dynamic and innovative leader in the integrated entertainment, sports content, and casino gaming industry. With a footprint spanning 43 destinations across North America and a growing digital presence through theScore Bet Sportsbook and Casino, PENN Entertainment is committed to delivering exceptional and engaging experiences for its customers. Renowned for combining passion with innovation, PENN Entertainment is dedicated to fostering a workplace environment where creativity, diversity, and inclusion thrive alongside a profound commitment to sustainability and community responsibility. This inspires its workforce to not only entertain but also empower, support, and grow within an industry that is fast-paced and vibrant. From casinos and hospitality to online platforms, PENN Entertainment offers a multitude of opportunities for individuals who believe in having fun and making a difference in the entertainment landscape.
We are seeking a motivated and skilled Buffet Supervisor to oversee and guide the back-of-house operations within the Buffet department. The role is integral to ensuring smooth daily operations, staff supervision, and superior customer experience in accordance with company standards. As a buffet supervisor, you will be a key player in coordinating operational goals, monitoring performance and profitability, maintaining high food preparation and safety standards, and supporting the backend administration and budget compliance. This is a rewarding opportunity for someone excited about culinary leadership and passionate about delivering excellent service in a dynamic environment. Joining PENN Entertainment means working with a diverse, enthusiastic team where career growth and continuous support are prioritized. The position offers a competitive total rewards package, including base salary aligned with industry standards and individual experience, wellness programs, day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that rewards your tenure and dedication. If you’re ready to thrive in an exhilarating atmosphere and contribute to reshaping entertainment, this is the role for you.
We are seeking a motivated and skilled Buffet Supervisor to oversee and guide the back-of-house operations within the Buffet department. The role is integral to ensuring smooth daily operations, staff supervision, and superior customer experience in accordance with company standards. As a buffet supervisor, you will be a key player in coordinating operational goals, monitoring performance and profitability, maintaining high food preparation and safety standards, and supporting the backend administration and budget compliance. This is a rewarding opportunity for someone excited about culinary leadership and passionate about delivering excellent service in a dynamic environment. Joining PENN Entertainment means working with a diverse, enthusiastic team where career growth and continuous support are prioritized. The position offers a competitive total rewards package, including base salary aligned with industry standards and individual experience, wellness programs, day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that rewards your tenure and dedication. If you’re ready to thrive in an exhilarating atmosphere and contribute to reshaping entertainment, this is the role for you.
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED required
- Minimum of two years culinary experience or equivalent combination of education and experience
- Supervisory experience preferred
- Excellent verbal and written communication skills
- Proficient with Microsoft Excel, Word, and Outlook
- Flexible to work all shifts including holidays, nights, weekends, and overtime
- Ability to write reports and procedure manuals
- Strong presentation and interpersonal skills
- Basic arithmetic and ability to interpret graphs
- Ability to handle conflict resolution tactfully
Job Qualifications
- High school diploma or GED
- Minimum of two years culinary experience or equivalent combination of education and experience
- Supervisory experience preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to write reports, business correspondence, and procedure manuals
- Ability to present information effectively to managers, clients, and customers
- Strong mathematical skills including basic arithmetic and data interpretation
- Ability to interact and resolve conflicts diplomatically with guests and staff
Job Duties
- Provide guidance and daily supervision to buffet staff
- Support and administer operational goals
- Monitor achievement of performance and profit objectives
- Adhere to scheduling and coordinate with management on scheduling concerns
- Administer food preparation ensuring cleanliness and stock
- Support compliance to departmental budgets
- Promote and ensure superior customer service
- Monitor pars and inventory to maintain cost control
- Assist Sous Chef with administrative duties
- Maintain quality assurance and health department standards
- Ensure compliance with regulatory requirements
- Maintain confidentiality in departmental matters
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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