Delta Boats Coordinator

Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a premier destination renowned for its breathtaking architecture, expansive event spaces, and world-class hospitality. As part of the esteemed Marriott International portfolio, Gaylord Hotels have established a reputation for delivering unparalleled guest experiences by combining luxury accommodations, diverse dining options, and vibrant entertainment venues. This resort is not just a place to stay; it is a hub where extraordinary meetings, special events, and leisure activities come to life in a unique and memorable manner. The resort caters to a variety of guests including leisure travelers, business professionals, and event attendees, providing a multifaceted environment that balances comfort, excitement, and professional excellence.

The role offered is a full-time, non-management position focused on assisting in the coordination of operations related to Special Events and Leisure Experiences such as ICE!, the Best of Florida Christmas, SummerFest, and more. This dynamic position plays a crucial role in ensuring that all event activities run smoothly, meet operational standards, and deliver exceptional guest satisfaction. The individual taking on this role will be responsible for closely monitoring event operations, lighting, audio-visual setups, cleanliness, and overall system functionality while promptly addressing any aesthetic or functional issues that may arise. Training and supporting Special Events employees forms a significant part of the job, including helping to implement training guidelines provided by the Special Events Manager and Assistant Managers.

Additionally, this position involves the use of various software systems tailored for events including ticketing platforms, retail management, inventory control, and space utilization, ensuring precise coordination and oversight of all event facets. The ability to resolve discrepancies in financial records, inventory counts, and numeric data is a key responsibility that requires attention to detail and analytical skills. The role demands a keen understanding and adherence to company policies, promoting a safe and respectful work environment, safeguarding company assets, and maintaining confidentiality of sensitive information. Customer interaction is a core element where employees are expected to welcome, acknowledge, and appreciate guests, anticipate their needs, and communicate effectively with professionalism and courtesy.

The successful candidate will embrace teamwork to foster positive working relationships, supporting collective goals and contributing to a quality assurance culture. They will also be proactive in identifying and recommending innovations or process improvements that enhance organizational efficiency, productivity, quality, and cost savings. Physical demands of the position include standing, sitting, or walking for long periods, as well as handling objects up to 25 pounds, demonstrating that the role requires a level of physical stamina and agility. Working at Gaylord Opryland offers a rich career path as part of a global company committed to diversity, inclusion, and employee growth. Marriott International's dedication to providing equal opportunities and celebrating the unique backgrounds of its team members ensures a welcoming environment where individuals can thrive and become the best version of themselves. By joining Gaylord, employees become part of a vibrant community known for creativity, entrepreneurial spirit, and heartfelt service, gaining access to numerous career advancement opportunities beyond traditional hotel roles.