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Delivery Specialist-1

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $20.75
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Paid Time Off
stock purchase plan
401k with Employer Contributions
Medical insurance
Dental Insurance
Vision Insurance
employee health programs
Tuition Assistance
Career growth opportunities

Job Description

O'Reilly Auto Parts is a leading retailer and distributor of automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States. With a strong national presence and a reputation for excellent customer service, O'Reilly Auto Parts is committed to helping professional mechanics and DIY customers maintain and repair their vehicles efficiently and effectively. The company prides itself on its extensive inventory, knowledgeable staff, and a consistent focus on career growth for its employees. Known for its promote-from-within philosophy, O'Reilly provides ample opportunities for professional development and advancement, ensuring that team members can build successful, long-term careers within the organization.

The Delivery Specialist role at O'Reilly Auto Parts is critical to maintaining the high standards of customer service the company is known for. This position involves operating company vehicles to deliver automotive parts and products to professional customers safely and efficiently. The Delivery Specialist is responsible for handling tasks beyond just deliveries, such as collecting payments on cash-on-delivery orders, picking up customer returns, and utilizing delivery fleet management technology to ensure accurate order processing. Candidates fluent in multiple languages, particularly Spanish, are encouraged to apply, reflecting O'Reilly's commitment to a diverse and inclusive workforce.

In this role, candidates will be expected to maintain the cleanliness and proper functioning of their delivery vehicles, perform daily inspections, and secure all company assets, including vehicles, keys, and any monies collected. The Delivery Specialist acts as a direct liaison between the customer and the store management, communicating any delivery issues or special customer needs promptly. Additionally, this role occasionally supports customer service activities inside the store, such as assisting customers, handling cashier duties, stocking, and merchandising, providing a versatile work environment.

O'Reilly Auto Parts offers a robust total compensation package for the Delivery Specialist position. This includes competitive wages, paid time off, a stock purchase plan, 401k with employer contributions starting from day one, and comprehensive medical, dental, and vision insurance options. The company also supports employee health and wellbeing programs and provides tuition educational assistance to help employees further their education and skills.

O'Reilly Auto Parts is an equal opportunity employer that values diversity and inclusion. The company does not discriminate on any protected basis and offers reasonable accommodations to qualified individuals with disabilities during the application or employment process. This role offers a unique opportunity for candidates interested in working with a respected automotive parts company that emphasizes career growth, employee support, and customer satisfaction, making it a highly rewarding position in the automotive retail industry.

Job Requirements

  • Ability to quickly match alphanumeric sequences
  • strong interpersonal communication skills
  • ability to adapt quickly and effectively to changing delivery situations
  • driving record must meet company’s 14/18-point record system standards
  • possession of a legally required state driver’s license
  • meet company mandated driving eligibility requirements

Job Qualifications

  • Ability to quickly match alphanumeric sequences
  • strong interpersonal communication skills
  • ability to adapt quickly and effectively to changing delivery situations
  • driving record that meets company 14/18-point record system standards
  • legally required state driver’s license
  • meet company mandated driving eligibility requirements
  • familiarity with automotive parts preferred
  • ability to operate other light store equipment
  • fluency in multiple languages, Spanish highly desired

Job Duties

  • Operate company vehicles to deliver parts and products to customers in a safe and efficient manner
  • use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections
  • keep vehicles clean, maintained, and complete daily inspections prior to operating
  • secure delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected at all times
  • pick up customer returns and fill out driver return slips
  • communicate any problems or special needs from customers to store management
  • report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately
  • ensure fuel tank is filled and lock and secure vehicle at end of day
  • clock in/out according to company policy
  • assist with customer service, sweeping, stocking, merchandising, running errands, handling core returns, checking in stock orders as needed
  • occasionally serve as cashier and help with merchandising tasks

Job Criteria

Experience

Mid Level (3-7 years)


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