Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.60 - $24.20
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Life insurance
Disability insurance
Employee assistance program
Job Description
The hiring establishment is a healthcare facility dedicated to providing safe and reliable transportation services for patients requiring travel between their homes and hospital locations. This organization prioritizes patient care and safety, ensuring that all transportation adheres to strict operational protocols and regulations. Operating within the medical transport sector, the company supports the broader healthcare system by facilitating patient access to essential medical services in a timely and respectful manner. The role offered is a patient transport position involving the responsibility of transporting patients safely while maintaining compliance with hospital policies and safety procedures. The employment is full-time, and the position is critical in upholding the quality of care the healthcare facility promises to its patients.
As a patient transport professional, you will be an integral part of the healthcare team, managing transportation logistics with a focus on patient dignity, comfort, and security. Your duties will include adhering to daily dispatcher schedules for patient pickups and drop-offs, ensuring that all activities follow established driving policies and road safety rules. This position requires interaction with patients of various backgrounds, ages, and medical conditions, thus necessitating excellent communication and customer service skills. Furthermore, you will be tasked with maintaining the cleanliness and safety of the vehicle environment, following infection control and HIPAA privacy protocols, and documenting transportation activities accurately. You will also be responsible for notifying dispatch about any delays or issues encountered during routes and reporting any changes in patient conditions. Additionally, you will perform routine clerical duties required to support the transportation department. This role also demands physical capabilities such as the ability to assist patients physically and to handle certain lifting tasks when necessary. Overall, the patient transport role is vital in bridging the gap between patient homes and their healthcare providers, ensuring smooth and safe transportation as part of the patient care continuum.
As a patient transport professional, you will be an integral part of the healthcare team, managing transportation logistics with a focus on patient dignity, comfort, and security. Your duties will include adhering to daily dispatcher schedules for patient pickups and drop-offs, ensuring that all activities follow established driving policies and road safety rules. This position requires interaction with patients of various backgrounds, ages, and medical conditions, thus necessitating excellent communication and customer service skills. Furthermore, you will be tasked with maintaining the cleanliness and safety of the vehicle environment, following infection control and HIPAA privacy protocols, and documenting transportation activities accurately. You will also be responsible for notifying dispatch about any delays or issues encountered during routes and reporting any changes in patient conditions. Additionally, you will perform routine clerical duties required to support the transportation department. This role also demands physical capabilities such as the ability to assist patients physically and to handle certain lifting tasks when necessary. Overall, the patient transport role is vital in bridging the gap between patient homes and their healthcare providers, ensuring smooth and safe transportation as part of the patient care continuum.
Job Requirements
- High school diploma or equivalent
- AHA Basic Life Support certification
- Valid California driver’s license
- Ability to read, write, and communicate effectively in English
- Ability to maintain a work pace appropriate to the workload
- Customer service skills appropriate for patient transportation
- Current Management of Assaultive Behavior certification within the first 30 days of employment
- Hospital Fire and Life Safety Card for Los Angeles City employees only
- Bilingual communication skills preferred
- Previous patient transportation experience preferred
Job Qualifications
- High school diploma or equivalent
- AHA Basic Life Support certification
- Valid California driver’s license
- Ability to read, write, and communicate effectively in English
- Customer service skills appropriate for patient transportation
- Current Management of Assaultive Behavior certification within the first 30 days of employment
- Hospital Fire and Life Safety Card for Los Angeles City employees only
- Bilingual communication skills preferred
- Previous patient transportation experience preferred
Job Duties
- Transport patients between home and hospital locations according to the daily dispatcher schedule
- Follow all driving policies, procedures, and rules of the road
- Complete patient pickup and drop-off in a timely manner based on assigned routes
- Notify dispatch when delays or route issues occur
- Recognize and report changes in patient condition
- Document transportation activity accurately as required
- Receive, inventory, and secure patient belongings when appropriate
- Transport patients with respect for age, gender, culture, stated preferences, privacy, and dignity
- Maintain a clean and safe transportation environment
- Follow infection control procedures and HIPAA requirements
- Check vehicle condition according to hospital policy
- Report unsafe vehicle conditions or repair needs to the Transportation Director
- Complete required vehicle and transportation logs
- Assist patients in and out of the vehicle when needed
- Request assistance when appropriate for patient safety
- Perform routine clerical tasks and other related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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