Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
training programs
Career advancement opportunities
Job Description
Round Rock Toyota, a proud member of the Penske Automotive Group, is a leading automotive dealership dedicated to delivering exceptional customer service and a comprehensive vehicle sales experience. As part of one of the most respected names in automotive retail, we are committed to fostering a positive and inclusive workplace that values excellence, integrity, and teamwork. Our dealership consistently ranks among the best places to work and is recognized for its outstanding customer experience and employee satisfaction. We understand that the cornerstone of our success is our people, and we are driven to provide an environment where individuals can grow their careers, hone their skills, and contribute to a dynamic and rewarding work culture.
We are currently seeking a tech-savvy Delivery Coordinator to join our team at Round Rock Toyota. This role is integral to the customer journey and plays a key part in ensuring that each vehicle delivery is seamless, informative, and enjoyable. The Delivery Coordinator acts as a liaison between the dealership and the customers, preparing vehicles for delivery, explaining the benefits and features of new cars, and offering outstanding support throughout the process. This position not only requires technical aptitude but also a genuine passion for customer service and the ability to communicate clearly and effectively. Candidates who thrive in a fast-paced, team-oriented environment and who have a keen eye for detail and a strong work ethic will find this role particularly rewarding.
As a Delivery Coordinator at Round Rock Toyota, you will be part of a Fortune 500 company that prides itself on its comprehensive benefits package including health care, dental, vision plans, and a 401k plan with company match. Our employees enjoy access to ongoing training opportunities tailored to individual interests and professional growth objectives, ensuring that you have the resources and support necessary to excel and advance your career. We cultivate a culture rooted in professionalism and respect, aiming to inspire and support our staff to deliver excellence in every customer interaction. By joining our team, you will play an essential role in maintaining and elevating the outstanding reputation of the Penske Automotive Group through superior service and operational excellence.
We are currently seeking a tech-savvy Delivery Coordinator to join our team at Round Rock Toyota. This role is integral to the customer journey and plays a key part in ensuring that each vehicle delivery is seamless, informative, and enjoyable. The Delivery Coordinator acts as a liaison between the dealership and the customers, preparing vehicles for delivery, explaining the benefits and features of new cars, and offering outstanding support throughout the process. This position not only requires technical aptitude but also a genuine passion for customer service and the ability to communicate clearly and effectively. Candidates who thrive in a fast-paced, team-oriented environment and who have a keen eye for detail and a strong work ethic will find this role particularly rewarding.
As a Delivery Coordinator at Round Rock Toyota, you will be part of a Fortune 500 company that prides itself on its comprehensive benefits package including health care, dental, vision plans, and a 401k plan with company match. Our employees enjoy access to ongoing training opportunities tailored to individual interests and professional growth objectives, ensuring that you have the resources and support necessary to excel and advance your career. We cultivate a culture rooted in professionalism and respect, aiming to inspire and support our staff to deliver excellence in every customer interaction. By joining our team, you will play an essential role in maintaining and elevating the outstanding reputation of the Penske Automotive Group through superior service and operational excellence.
Job Requirements
- genuine interest in providing an exceptional customer service experience
- friendliness and positive team-player attitude
- excellent communication and organizational skills
- strong work ethic
- ability to handle fast-paced and results-driven environments
- promptness and professionalism in customer assistance
- some positions may require a valid driver’s license and good driving record
Job Qualifications
- high school diploma or equivalent
- strong interpersonal and communication skills
- experience in a customer service or sales support role
- tech-savvy with the ability to learn dealership software systems
- reliable and punctual
- ability to work effectively in a fast-paced, team environment
- enthusiasm and a positive attitude towards customer service
Job Duties
- prepare customer vehicles for delivery
- explain the benefits and features of vehicles
- provide additional dealership sales support as required
- assist customers promptly and courteously
- ensure accuracy and professionalism in all customer interactions
- coordinate with sales and service departments to facilitate smooth vehicle delivery
- maintain detailed records of vehicle deliveries
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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