Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.65 - $17.65
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Mariano's is a renowned grocery store chain based in Illinois, proudly serving customers across the Chicago Metro area with over 40 stores. Since merging with The Kroger Company in 2015, Mariano's has become part of one of the largest and most respected retail grocery companies in the United States. Kroger, known for its commitment to customer service, innovation, and community engagement, brings a powerful platform and resources to Mariano's, enabling it to provide superior shopping experiences and foster a supportive work environment for its associates. Mariano's is more than just a grocery store; it is a place where food, people,... Show More
Job Requirements
- High school diploma or general education degree (GED), plus six months of experience in customer service
- ability to complete Initial Store Training and pass barista certification with a score of 90 percent or better
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis, work any shift and work overtime as needed
- accuracy/attention to detail
- ability to organize/prioritize tasks/projects
Job Qualifications
- High school diploma or general education degree (GED), plus six months of experience in customer service
- ability to complete Initial Store Training and pass barista certification with a score of 90 percent or better
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis, work any shift and work overtime as needed
- accuracy/attention to detail
- ability to organize/prioritize tasks/projects
- knowledge of company policies, procedures, and organizational structure
- familiarity with industry/technical terms and processes
Job Duties
- Model Customer 1st behavior
- deliver and encourage other associates to deliver excellent customer service
- promote and follow company initiatives
- greet customers, answer questions, and suggest product to enhance service and meet sales goals
- maintain cleanliness of customer service area and equipment
- prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- follow store policies and procedures
- perform cleaning tasks in accordance with the duty rosters and cleaning standards
- follow standards for merchandising, stocking, rotating, and storing all products
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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