Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
employee discount

Job Description

Kroger is one of the largest and most respected retail supermarket chains in the United States, committed to providing high-quality products and exceptional customer service. As a trusted name in the grocery industry, Kroger operates thousands of stores across numerous states, offering a variety of grocery, fresh food, and specialty items to meet the needs of diverse communities. Kroger's dedication to innovation, sustainability, and community outreach has made it a leader in the retail sector, continuously improving to serve customers better while supporting their employees and local communities.

The establishment prides itself on fostering a welcoming and inclusive work environment where associates are motivated to excel and contribute to the company's long-term success. The Kroger family emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety, creating a positive, cooperative, and productive workplace.

The role of a Deli Clerk at Kroger is integral to maintaining the company's reputation for quality and service. This position is designed for individuals enthusiastic about food preparation, customer interaction, and teamwork. As a Deli Clerk, you will play a pivotal role in creating an outstanding customer experience by providing exceptional service, encouraging fellow associates to do the same, and maintaining a clean, safe environment. You will assist the department manager with sales and profit goals, monitor quality assurance standards, and help ensure all deli food items meet strict safety and freshness guidelines.

Your daily tasks will involve preparing food items for cold cases, fresh packs, salads, and hot bars according to customer requests, and measuring and mixing ingredients based on standardized recipes. You will use kitchen utensils and equipment such as fryers and slicers safely and efficiently. The position also demands knowledge of the deli products sold so you can answer customer inquiries confidently and offer helpful suggestions. Delivering excellent customer service, addressing customer needs in a timely manner, and employing suggestive selling techniques are essential to the role. Adherence to all food safety regulations and Kroger's core values are mandatory, ensuring the highest standards are consistently met.

Kroger offers comprehensive benefits to its associates, including healthcare coverage encompassing medical, dental, vision, and prescription plans. Paid time off provisions such as vacation and sick leave provide work-life balance, while the Employee Assistance Program offers confidential financial and emotional counseling services. Associates benefit from discounts on Kroger products, including the popular private label brands. Education and career development are supported through up to $21,000 in tuition reimbursement and access to many industry-leading training programs. This role offers not just employment but a career pathway within a supportive company that values growth and ongoing learning.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior experience in a deli or food preparation setting is a plus
  • Ability to stand for extended periods
  • Capability to follow food safety and hygiene regulations
  • Effective interpersonal skills
  • Willingness to work flexible hours including weekends and holidays
  • Ability to lift and carry moderate weights

Job Qualifications

  • Outstanding customer service skills
  • Desire to gain an understanding of food production and basic cooking techniques
  • Effective communication skills and willingness to work as part of a team
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
  • Good basic math skills
  • Ability to obtain current food handlers permit once employed

Job Duties

  • Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests
  • Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers
  • Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness
  • Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products
  • Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques
  • Adhere to all food safety regulations and guidelines
  • Be asked to perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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