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Deli Team Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Giant Eagle is a leading grocery retail company known for its commitment to quality, service, and value. Founded with a mission to nourish life’s moments, both big and small, Giant Eagle places a strong emphasis on community involvement, customer satisfaction, and fostering a supportive workplace atmosphere. As a reputable supermarket chain operating primarily in several states across the U.S., Giant Eagle has built a distinguished brand that prioritizes the well-being of its customers and employees alike. The company boasts a wide range of products and services, including fresh produce, bakery items, deli selections, and household essentials, all available through accessible, convenient store locations. The culture at Giant Eagle is centered around respect, inclusion, and diversity, where every team member has the opportunity to contribute meaningfully and grow professionally within the organization.

The role of the Deli Team Leader at Giant Eagle is pivotal to maintaining the department's operational excellence. This position involves managing the entire Deli Team to ensure efficient daily operations and delivering superior customer experiences with enthusiasm and professionalism. The Deli Team Leader acts as a key point of contact for both team members and customers, guiding decisions on product selections, such as school lunches or holiday party platters, ensuring the freshest and most appealing options are always available. This leadership role requires the individual to oversee various facets including staff training, motivation, scheduling, inventory management, and safety compliance.

Leaders at Giant Eagle are expected to embody the company's values in professional conduct, fostering an environment where team members are respected, valued, and encouraged to develop their potential through coaching and constructive feedback. The Deli Team Leader is also responsible for managing departmental budgets and ensuring all operations align with performance goals related to sales, profit margins, labor costs, and shrink reduction. This position demands a hands-on approach to leadership, with a consistent focus on employee development, inclusive teamwork, and maintaining a safe work environment.

Beyond operational responsibilities, the Deli Team Leader at Giant Eagle plays a strategic role in enhancing the business by implementing innovative ideas, analyzing financial and inventory reports, and working closely with merchandising teams to promote current sales and offers effectively. The leader's efforts directly influence the department’s success and by extension, the satisfaction of the customers and the overall store performance. This full-time, salaried role offers the opportunity to lead a dynamic team in a fast-paced retail environment where dedication and a passion for food and customer service are highly valued. With a commitment to nurturing future leaders and continually improving the team’s skills and morale, Giant Eagle’s Deli Team Leader position is ideal for individuals who thrive in leadership roles and want to make a lasting impact in a rewarding retail career.

Job Requirements

  • At least 18 years of age
  • Ability to lift up to 50 pounds
  • High school diploma or equivalent
  • Food safety certification
  • Retail work experience or store leader recommendation

Job Qualifications

  • High school diploma or equivalent
  • Food safety certification
  • Retail leadership or supervisory experience
  • Successful performance as a peer trainer or in-store champion
  • Satisfactory performance and discipline record

Job Duties

  • Interview, select and train Team Members
  • direct the work of Team Members
  • appraise Team Members’ productivity and efficiency
  • handle Team Member issues including complaints
  • discipline Team Members
  • plan the work
  • distribute or assign the work among Team Members
  • provide for the safety and security of Team Members or the store
  • manage the budget for your department or location
  • manage inventory for your department or location
  • monitor or implement compliance measures
  • direct, oversee, and evaluate training provided to department Team Members
  • provide motivational leadership to the team
  • identify strengths and opportunities of the team
  • develop future leaders
  • nurture an environment of inclusion and diversity
  • maintain safety as a top priority
  • inspire the team and guests with passion for food
  • set and reach sales and profit goals
  • establish an ongoing communication plan
  • communicate with merchandising team
  • make innovative plans to improve business
  • review and analyze financial, LOB, and historical reports
  • oversee period inventories for accuracy

Job Criteria

Experience

Mid Level (3-7 years)


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