Deli Shift Leader I

Pilot Company is a leading network of travel centers operating across 44 states in the US and six Canadian provinces with more than 30,000 team members and over 750 retail and fueling locations. Established in 1958 by Jim A. Haslam II, Pilot Company has grown into an industry powerhouse under the leadership of CEO Adam Wright. The company embodies a people-first culture founded on strong values, delivering exceptional service to guests and supporting the North American transportation and logistics sectors by keeping the supply chain moving efficiently. In addition to its retail locations, Pilot Company has an energy and logistics division that serves as a top supplier of fuel with one of the largest tanker fleets, offering critical services to oil operations in the busiest basins across North America. The company also boasts a broad portfolio of brands specialized in supply chain and retail operations, logistics and transportation, technology, digital innovation, construction, maintenance, finance, sales, marketing, and human resources. Committed to diversity, equity, and inclusion, Pilot Company encourages military veterans to apply and ensures equal employment opportunities across all demographics.

The Deli Shift Leader role at Pilot Company is a key supervisory position within the hot deli area of their retail travel centers. This position demands a leader who excels in customer service and team management, as well as possessing a solid understanding of food safety standards and operational procedures within a foodservice environment. The Deli Shift Leader is responsible for overseeing daily team member productivity in the hot deli section, ensuring food freshness, maintaining cleanliness, and keeping the area well stocked to meet guest satisfaction and operational efficiency. This role acts as a support to the Deli Manager by executing operational goals and maintaining high standards of hygiene and safety compliance. Working in a dynamic and fast-paced environment, the Deli Shift Leader must be adaptable, able to work collaboratively with team members at various levels, and flexible with scheduling that includes nights, days, weekends, and holidays. The position offers competitive pay starting between $16.50 and $24.87 per hour, reflecting the company’s commitment to rewarding its team members. This role is ideal for candidates with prior restaurant or foodservice leadership experience who are passionate about fostering a customer-focused culture and maintaining high-quality food service standards in a retail travel center setting.