Deli Manager

Fresco y Mas is a dynamic grocery store chain dedicated to providing a fresh and culturally rich shopping experience to its diverse community. Committed to fostering an inclusive and supportive work environment, Fresco y Mas values authenticity and encourages associates to be themselves while reaching their full potential. The company places a strong emphasis on customer satisfaction, quality, and community connection, making it more than just a grocery destination but a place where customers feel valued and catered to. Known for its vibrant deli and fresh product offerings, Fresco y Mas strives to maintain high standards in all its departments, promoting growth and employee development throughout the organization.

The role of Manager, Deli at Fresco y Mas is crucial to the smooth operation of the deli department, a key area within the store that directly impacts customer experience and sales. This position requires managing daily deli operations, ensuring compliance with food safety standards, and driving profitability through effective merchandising, production planning, and inventory management. The Manager, Deli is responsible for creating an environment that fosters customer loyalty by delivering fresh, appealing products alongside knowledgeable, courteous, and prompt service. This management role balances hands-on physical work with strategic leadership and administrative tasks, requiring a versatile skill set. Responsibilities include training and supervising team members, promoting teamwork, managing schedules, and upholding all local, state, and federal regulations related to food safety and workplace standards.

In addition to operational duties, the Manager, Deli must focus on key performance indicators such as customer satisfaction metrics, sales to purchase ratios, and production planning compliance to ensure the department meets company expectations for freshness, cleanliness, staffing, and stock availability. The role also emphasizes safety, requiring adherence to stringent food handling practices and the enforcement of safety protocols to protect both employees and customers. The ideal candidate will bring supervisory experience, strong communication and interpersonal skills, and proficiency in deli equipment operation and computer applications related to department management. Fresco y Mas seeks an individual who can embody leadership, motivate their team, handle stressful situations effectively, and contribute to a workplace culture that values diversity and inclusion. This position often involves varied shifts, including prime-time evening shifts, and demands a commitment to fostering a positive and productive deli environment.