Deli Cook

Santa Fe, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $12.00 - $17.75

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid training

flexible schedule

Job Description

La Montanita Food Cooperative is a well-established community-oriented grocery store known for its commitment to providing fresh, organic, and locally sourced products. Founded to support sustainable agriculture and healthy living, it operates not only as a retail establishment but also as a hub for community engagement and education regarding wholesome food choices and environmental stewardship. The cooperative model ensures that the needs and voices of its members and customers are valued, fostering a unique shopping experience centered around quality and care.

The Deli Baker/Cook role at La Montanita Food Cooperative is a vital position focused on delivering excellent customer service while preparing and presenting a variety of bakery and deli products. This position involves consistent attention to food safety, quality, and presentation standards, ensuring that customers always find fresh, attractive, and delicious bakery and deli items. Beyond just cooking and baking, the role demands a proactive approach in maintaining cleanliness and merchandising standards, as well as creating an inviting environment through interaction and thoughtful service. The Deli Baker/Cook will perform a wide range of duties such as labeling, packaging, replenishing products, and decorating cakes, all while adhering to department procedures and regulatory compliance. Those in this position are expected to be team players who can effectively communicate and engage with customers, helping them select products by sharing product knowledge and answering questions.

This employment opportunity is essential in maintaining the cooperative's reputation for quality food and exceptional customer engagement. The position requires a dynamic individual who is detail-oriented and capable of multitasking in a busy retail environment. The Deli Baker/Cook must also uphold safety and sanitation standards, including maintaining ServSafe certification, to ensure a safe food handling process. The role demands dependability, professionalism, and the ability to work harmoniously with a diverse group of coworkers and customers. If you thrive in an environment that balances food craftsmanship, customer interaction, and operational excellence, this position at La Montanita Food Cooperative offers a rewarding and engaging career path within a respected community-based grocery cooperative.

Job Requirements

High school diploma or GED
customer service skills including full customer service cycle completion
effective communication skills
capability to teach others positively and constructively
current or obtainable food safety certification within one month
knowledge of basic math skills such as counting, addition and subtraction
ability to follow safety, regulatory and wellness guidelines
adherence to required personal protective equipment
good interpersonal and conflict resolution skills
integrity, professionalism, ethics and confidentiality
timely problem identification and resolution
adaptability to changes in work environment with calm demeanor
dependability, reliability and self-motivation
ability to work with diverse groups
strong teamwork skills, friendliness and patience
ability to prioritize and multitask with detail orientation
professional appearance and behavior

Job Qualifications

High school diploma or GED
customer service skills
effective communication skills
capable of teaching others positively and constructively
food safety certification or ability to obtain within 1 month
knowledge of basic math including counting, addition and subtraction
ability to adhere and follow safety, regulatory and wellness guidelines
good interpersonal and conflict resolution skills
able to act with integrity, ethically, professionalism and confidentiality
able to identify and resolve problems in a timely manner
able to deal and adapt to changes in the work environment with a calm professional demeanor
dependable, reliable and self-motivated
able to work with a diverse group of people
strong team player, friendly and patient
excellent ability to prioritize and multi-task with attention to detail
professional appearance and manner

Job Duties

Follows department guidelines and procedures for labeling, dating, and packaging products for display and buffet cases
serves case items following department guidelines and procedures for pricing, packaging, and weighing, as needed
orders, receives, and merchandises products following proper guidelines for merchandising, rotation, sanitation, pricing, mechanizing, and quality standards
consistently replenishes products to ensure freshness and visibility
maintains a working knowledge of products throughout the store to respond to customers to ensure they get the products they want and need
maintains accurate and attractive signage within your department
keeps the department orderly and clean
helps customers make product selections by answering questions and providing information about all deli-bakery items
ensures accurate and sanitary product processing, packaging, labeling, dating, and pricing according to department procedures
prioritizes time to ensure that cooking and baking prep work, stocking, cleaning, and customer service are handled efficiently
decorates cakes with legible handwriting as assigned
creates and maintains an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service
assists in inventory counts, storewide cleaning, and other projects as needed
reinforces safety within the store by complying with safety procedures and identify unsafe conditions and notify store management or addressing the concern if appropriate
ensures federal, state, local and La Montanita Food Cooperative regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are being adhered to and met
maintains presentation and quality standards in the department
follows proper procedures for opening and closing
maintains and updates as needed ServSafe certification