
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $11.60 - $15.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance
Job Description
Pilot Company is a leading provider of travel center services, dedicated to delivering exceptional customer experiences across its network of travel centers and restaurants. Known for its diverse and inclusive workplace culture, Pilot Company caters to a wide range of guests including professional drivers, daily commuters, and vacationers who rely on its clean facilities, quality food options, and friendly service during their journeys. The company prides itself on fostering a positive and innovative environment where employees are supported and encouraged to grow in their roles. With competitive pay rates starting between $11.60 and $15.70 per hour, and a strong focus on employee development and well-being, Pilot Company offers a workplace where team members can thrive both personally and professionally.
The role at Pilot Company involves preparing, packaging, and selling store-baked products in accordance with company standards to ensure quality and satisfaction for every customer. Team members are responsible for organizing and stocking work areas, maintaining cleanliness and food safety standards, and preparing food by following detailed process cards. This position requires a commitment to outstanding guest service, accuracy in completing sales transactions, and the ability to adhere to established processes and policies. Employees have the opportunity to work with other team members in a collaborative setting while engaging directly with customers to create a welcoming atmosphere. Beyond the immediate responsibilities, Pilot Company values flexible scheduling to accommodate various lifestyle needs, including nights, days, weekends, and holidays.
As part of its comprehensive employment package, Pilot Company offers appealing benefits such as weekly pay, a 15-cent fuel discount, free daily meals, low-cost health plans for full-time team members, paid time off, and family leave. The company also champions equal opportunity employment, welcoming applications from all qualified candidates, including those with military backgrounds. Professional development programs and wellness initiatives contribute to a supportive work environment, assisting employees in achieving their career goals while enjoying a balanced work-life experience. This role is ideal for individuals passionate about customer service, food preparation, and being part of a dynamic team dedicated to making every guest's stop a pleasant one. By joining Pilot Company, employees embark on a career journey full of opportunities for growth, training, and advancement within a respected and trusted travel industry leader.
The role at Pilot Company involves preparing, packaging, and selling store-baked products in accordance with company standards to ensure quality and satisfaction for every customer. Team members are responsible for organizing and stocking work areas, maintaining cleanliness and food safety standards, and preparing food by following detailed process cards. This position requires a commitment to outstanding guest service, accuracy in completing sales transactions, and the ability to adhere to established processes and policies. Employees have the opportunity to work with other team members in a collaborative setting while engaging directly with customers to create a welcoming atmosphere. Beyond the immediate responsibilities, Pilot Company values flexible scheduling to accommodate various lifestyle needs, including nights, days, weekends, and holidays.
As part of its comprehensive employment package, Pilot Company offers appealing benefits such as weekly pay, a 15-cent fuel discount, free daily meals, low-cost health plans for full-time team members, paid time off, and family leave. The company also champions equal opportunity employment, welcoming applications from all qualified candidates, including those with military backgrounds. Professional development programs and wellness initiatives contribute to a supportive work environment, assisting employees in achieving their career goals while enjoying a balanced work-life experience. This role is ideal for individuals passionate about customer service, food preparation, and being part of a dynamic team dedicated to making every guest's stop a pleasant one. By joining Pilot Company, employees embark on a career journey full of opportunities for growth, training, and advancement within a respected and trusted travel industry leader.
Job Requirements
- High school diploma or equivalent
- Ability to provide exceptional guest service
- Proficiency in managing food preparation and safety
- Capability to operate sales and communication equipment
- Availability to work flexible shifts including nights, weekends, and holidays
- Ability to maintain cleanliness and follow company policies
- Willingness to work collaboratively within a team environment
Job Qualifications
- Incredible guest service skills and ability to maintain a guest focused culture
- Ability to complete accurate sales transactions
- Ability to cleanly and safely manage and prep food
- Ability to maintain processes and policies
- Ability to use computers, telephones, and other equipment as needed
- Ability to work as part of a team
- Experience in a similar position
- ServSafe certification preferred
- Ability to work a flexible schedule of nights, days, weekends, and holidays
Job Duties
- Prepare, package, and sell store-baked products to company standards
- Organize and stock work areas
- Prepare food to company standards by following process cards
- Follow food safety and handling standards and practices
- Maintain cleanliness and organization in work areas
- Complete accurate sales transactions
- Collaborate with team members to provide excellent guest service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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