Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
401(k) retirement savings plan

Job Description

Pilot Company is a reputable provider of travel centers and hospitality services, well-known for its commitment to delivering excellent customer experiences and fostering an inclusive work environment. With locations across the country, Pilot Company primarily serves a diverse clientele ranging from professional drivers and commuters to vacationers who rely on their services for travel essentials and comfort. Established as a leader in the industry, Pilot Company places a strong emphasis on team collaboration and customer service excellence, making it an attractive workplace for individuals seeking growth and development within the travel and hospitality sector. The company is proud to maintain diversity and inclusivity among its team members and guests, promoting creativity, innovation, and positivity throughout its operations. Employment at Pilot Company offers a dynamic work environment where no two days are the same, highlighting the importance of adaptability and teamwork in meeting the company’s goals and providing memorable customer experiences.

The role available at Pilot Company focuses on preparing, packaging, and selling store-baked products, ensuring adherence to company standards and quality controls. As a team member in this role, you will be responsible for organizing and stocking work areas, preparing food items according to specific process cards, and strictly following food safety and handling standards. This position not only caters to the operational needs of the travel center but also enhances the overall guest experience by ensuring fresh, safe, and appealing product offerings. You will be working closely with other team members to foster a cooperative environment and maintain the high standards that Pilot Company is known for. This entry-level opportunity is ideal for individuals passionate about customer service and food preparation, offering competitive pay rates starting from $11.60 to $15.70 per hour. The company provides numerous benefits including free daily meals, weekly pay, a fuel discount program, low-cost health plans for full-time employees, paid time off, and family leave. Additionally, Pilot Company offers professional development and opportunities to cross-train in other roles within the travel centers and restaurants, enabling career growth and expanded skill sets. Pilot Company is an equal opportunity employer encouraging candidates from all backgrounds, including military personnel, to apply and join their diverse and inclusive team. This role is perfect for someone looking to build a meaningful career in the hospitality or food service industry while making a positive impact on the guest experience every day.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food preparation preferred
  • Ability to follow food safety guidelines
  • Strong communication skills
  • Ability to stand for extended periods
  • Basic computer literacy
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • ServSafe certification preferred
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Prepare, package, and sell store-baked products to company standards
  • Organize and stock work areas
  • Prepare food to company standards by following process cards
  • Follow food safety and handling standards and practices

Job Criteria

Experience

Entry Level (1-2 years)


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