Deli Assistant Manager

Pilot Company is an industry-leading network of travel centers operating with more than 30,000 team members and over 750 retail and fueling locations across 44 states in the U.S. and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company continues to be guided by its founding values, a people-first culture, and a strong commitment to giving back to the communities it serves. The company’s energy and logistics division stands as one of the largest suppliers of fuel in the nation, maintaining a significant tanker fleet and offering critical services to oil operations in some of the busiest basins. Pilot's diverse portfolio also includes expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing. Pilot Company is committed to fostering an inclusive workforce where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristic. Military personnel are especially encouraged to apply, reflecting the company’s respect for service and dedication to diversity.

Pilot Flying J, a notable brand within the Pilot network, is currently seeking an experienced Deli Assistant Manager to lead operations at its high-volume retail facilities. This role involves the oversight of all aspects related to the deli section including the management and development of the team to ensure exceptional customer satisfaction and achievement of financial goals. The Deli Assistant Manager will play a critical role in generating and executing business plans geared toward meeting established standards, increasing sales, and maximizing profitability. The position demands a flexible schedule as it requires working nights, days, weekends, and holidays to ensure smooth operation. The starting pay ranges from $55,700 to $80,735 annually, reflecting the importance of the role and the experience required.

In this leadership position, the Deli Assistant Manager will be entrusted with responsibilities such as ensuring customer expectations are consistently met through exemplary service and quality; conducting regular meetings with subordinate staff to promote clear communication and effective teamwork; and fostering strong vendor relationships vital for inventory and product management. Additional responsibilities include driving sales initiatives, managing and coaching team members, monitoring inventory levels, providing outstanding customer service, and performing profit and loss (P&L) analysis to track and improve financial performance. By taking charge of staffing, interviewing, hiring, and training processes, this leader will cultivate an empowered team capable of delivering a superior customer experience while maintaining operational efficiency. This dynamic role is perfect for candidates who combine strong management skills with a passion for customer service and business development within the fast-paced foodservice and retail environment.