Deli Assistant Manager 2

Santa Rosa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $24.00 - $28.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Employee stock ownership plan

Competitive wages

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Employee Discounts

Paid Time Off

Flex spending account for medical and dependent care

Regular Wage Increases

Commuter Benefits

safety incentive program

Career Development

growth opportunities

Job Description

The hiring establishment is a well-established retail grocery company known for its commitment to quality products and exceptional customer service. This company operates various departments within its stores, one of which is the Deli Department. The Deli Department specializes in providing a wide range of prepared foods, fresh deli items, and catering services to meet the needs of diverse customers. Known for maintaining high standards in food safety and product quality, the company invests in training and development opportunities for its staff and fostering a professional and collaborative work environment. As a regular full-time position offering a competitive hourly wage ranging from $24.00 to $28.00, this role requires an individual with complete open availability, including weekends and holidays, reflecting the dynamic nature of the retail and food service industry.

The role of Deli Assistant Manager, specifically the 2nd Assistant Manager, is pivotal in supporting the Deli Manager and 1st Assistant Manager in the daily operations and profitability of the Deli Department. This position demands a strong leadership presence to supervise and develop the deli team, ensuring tasks are completed timely and the department functions smoothly. The Deli Assistant Manager is responsible for providing excellent customer service, addressing and resolving customer inquiries promptly. They oversee inventory management, including the organization, rotation, and signage of perishable goods to maintain high product quality standards. Additionally, the role includes placing orders with vendors to maintain stock levels and coordinating intercompany transfers when necessary.

This position also involves a hands-on approach in catering order preparation, ensuring all deliveries are inspected and appropriately stored, and maintaining the cleanliness and safety of the deli environment. The Assistant Manager is expected to operate equipment safely in compliance with established health and sanitation regulations, uphold company policies, and maintain a professional, productive workplace atmosphere. Strong communication skills, problem-solving abilities, and financial acumen are critical for success in this role. The company values team players who can work independently and thrive in a fast-paced, evolving retail environment. This role offers the opportunity to contribute significantly to the department’s growth while adhering to safety and quality standards.

Job Requirements

18+ years old
high school diploma or GED
food handlers certificate (ServSafe or ANSI compliant organization)
ability to work all scheduled shifts including nights, weekends, and holidays
ability to lift 10 pounds constantly and occasionally up to 50 pounds
ability to stand and walk constantly during work shifts
ability to bend, twist, squat, kneel, and reach as required
ability to handle tools safely including knives and other cutting equipment
compliance with health and safety protocols
ability to maintain a clean and sanitary work environment
excellent communication skills
basic math proficiency
ability to use Microsoft Office and operations-related applications
availability for all required trainings and meetings

Job Qualifications

High school diploma or general education degree (GED)
food handlers certificate (ServSafe or ANSI compliant organization)
advanced product knowledge, including prepared foods and cooking techniques
experience with Microsoft Office and operations-related applications
demonstrated ability in knife handling, other cutting equipment, and safety procedures
demonstrated leadership and employee development skills
demonstrated problem solving and decision-making skills
demonstrates financial acumen
ability to support the successful flow of the department and act as back up when necessary
ability to effectively prioritize and delegate competing tasks in a fast paced, evolving environment
ability to follow directions and established procedures with attention to detail
ability to work a flexible schedule including nights, weekends, and holidays as needed
team-player who can also work independently with minimal supervision
clear and effective communication style, both written and verbal
basic math skills

Job Duties

Provide excellent customer service
address the needs of customers and answer their questions in a timely and effective manner
demonstrate a basic understanding of the financial needs of the Deli Department
supervision, delegation of tasks, and development of the Deli Team in the absence of the Deli Manager and Deli 1st Assistant Manager
ensure daily tasks are completed accurately and timely
oversee daily responsibilities of the Deli Customer Service Team, ensuring meal and rest break schedules are followed
place vendor orders and intercompany transfer orders
responsible for preparation of catering orders
accountable for inventory on the floor, including merchandising, facing products, pulling inventory, rotating perishable items, proper and accurate signage, product placement
responsible for maintaining display cases to ensure product quality, including displays, cleanliness, accurate FIFO rotation, accurate signs and pricing
responsible for the breakdown and inspection of delivery/vendor orders
ensure deliveries are properly organized and stored in appropriate areas
provide and maintain a professional work environment for the growth and development of the department
create and sustain collaborative and productive working relations with coworkers and outside vendors
answers phones and pages promptly and courteously
operate and maintain equipment in accordance with company cleanliness and safety standards
follow and ensure compliance with established procedures, including Weight and Measures, health and sanitation, and safe work practices
immediately report safety hazards and violations to supervisors
maintain and ensure maintenance of a clean and sanitary working and shopping environment
work all scheduled shifts and attend required trainings and meetings
other duties as assigned by supervisors