Fresco y Mas logo

Decorador de Pasteles - Tiempo Completo

Miami, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Career development opportunities

Job Description

Fresco y Mas is a company committed to fostering a work environment where all associates can be authentic, feel valued, and reach their maximum potential. Dedicated to diversity and inclusiveness, Fresco y Mas emphasizes supporting an inclusive setting that honors the backgrounds and experiences of its team members. This commitment extends into every departmental operation, ensuring a workplace and customer experience that reflects respect, quality, and excellent service.

Fresco y Mas operates within the retail grocery sector, specializing in delivering fresh bakery products alongside a broad selection of groceries. Its bakery department is known for high-quality baked goods, including cakes, cupcakes, cookies, and other pastries tailored to meet the standard product offerings of the company. The company serves a diverse range of customers, emphasizing fresh, attractive, and appealing products along with courteous, knowledgeable, and prompt service.

The role of Decorador de Pasteles (Cake Decorator) at Fresco y Mas is vital to the bakery's success in meeting customer expectations and maintaining product excellence. The primary responsibility is to produce high-quality decorated bakery items, including cakes, pastries, and cookies, following company standards. The position requires a creative and detail-oriented approach to cake decoration, utilizing both kit decorations and freehand decorating techniques to satisfy customer requests.

This role involves multiple facets, including assisting in daily bakery operations, maintaining product freshness and quality, monitoring inventory and production schedules, and adhering strictly to food safety and regulatory standards. The Decorador de Pasteles plays a key role in cultivating customer trust and loyalty by ensuring consistent operational conditions that meet the company’s standards for product availability, freshness, quality, and value.

Beyond the technical bakery skills, the position requires strong customer service skills, as it involves direct interaction with guests by offering samples, answering product queries, and assisting with special orders. The individual in this role is expected to maintain a clean, organized, and safe work environment compliant with company policies and food safety regulations.

Leadership and compliance are also significant components of the job. The Decorador de Pasteles helps foster a culture of respect, teamwork, and trust among associates in the department. They serve as role models in adhering to local, state, and federal laws, company guidelines, and safety protocols. This includes overseeing food safety compliance, handling product recalls efficiently, and reporting safety hazards or any suspicious activities to the management.

The role’s physical demands include standing, walking, lifting, pushing, and pulling items up to 100 to 150 pounds frequently, as well as working indoors and outdoors in varying temperature and humidity conditions. Safety gear such as gloves, glasses, and back support are required to ensure the well-being of the associates during their tasks.

Fresco y Mas requires candidates who are at least 18 years old, authorized to work in the United States, and have successfully completed pre-employment drug screening and background checks. The role demands proficiency in English and prefers bilingual candidates who can speak Spanish. Candidates should bring basic math skills, competency in bakery equipment operation, and the ability to handle stressful situations. Certification in food safety or willingness to obtain it within 180 days is also mandatory.

In summary, the Decorador de Pasteles position at Fresco y Mas is a dynamic and rewarding opportunity for a creative individual who thrives in a fast-paced retail bakery environment. The role blends artistry with operational excellence, customer service, leadership, and strong safety practices, contributing to the company’s mission to offer fresh, beautiful, and high-quality baked goods while supporting its associates to be their best selves.

Job Requirements

  • Must be at least 18 years old
  • Authorization to work in the United States or ability to obtain it
  • Successful completion of pre-employment drug screening and background check
  • Able to read, write, and speak English fluently
  • Follow all Fresco y Mas policies and procedures
  • Competent with computer applications used in department operations
  • Ability to travel up to 80% of the time as needed
  • Strong customer service and communication skills
  • Basic math knowledge
  • Ability to operate bakery equipment such as slicers, ovens, scales, knives, box cutters, and price guns according to company standards

Job Qualifications

  • High school diploma or GED preferred
  • Experience in bakery or cake decorating preferred
  • Strong customer service skills
  • Exceptional interpersonal, motivational, and communication skills
  • Basic math knowledge
  • Competency with bakery equipment operation
  • Food safety certification or ability to obtain within 180 days
  • Ability to work effectively in a team environment
  • Ability to handle stressful situations professionally

Job Duties

  • Create a welcoming environment for customers to enhance confidence and loyalty
  • Ensure the bakery department merchandise is presented according to the plan
  • Provide daily product availability, freshness, quality, and value on shelves
  • Offer product samples and assist customers with product inquiries and suggestions
  • Process and decorate bakery orders according to customer requests ensuring satisfaction
  • Operate bakery equipment safely and efficiently according to company guidelines
  • Maintain compliance with all food safety, sanitation, and company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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