Dealership Valet Attendant

DealerFLEX is a premier provider of comprehensive automotive dealer solutions, specializing in full-service staffing across various dealership departments such as service drives, valet, detail, wash, parts routes, pickup and delivery, and fleet operations. Operating nationwide, DealerFLEX is committed to delivering exceptional service to automotive dealerships by ensuring their operational areas are staffed with skilled and dedicated professionals. Known for its innovative approach and customer-centric solutions, DealerFLEX supports dealerships in maintaining high standards of vehicle presentation and service efficiency, directly contributing to enhanced customer satisfaction and operational success.

We are currently seeking an experienced and driven Dealership Service Valet Attendant to take a leadership role within our vehicle reconditioning (Recon) department located in Miami Gardens, FL. This position is a critical component in our commitment to maintaining superior service standards, supporting team development, and ensuring smooth operational workflows. The ideal candidate will be hands-on, detail-oriented, and possess a strong business mindset, coupled with an ingrained passion for delivering exceptional customer service and fostering team success.

In this pivotal role, you will oversee the day-to-day workflow within detailing and recon operations, ensuring every task is prioritized to meet service deadlines and client satisfaction goals. You will enforce safety protocols, company policies, and compliance standards rigorously, maintaining high-quality standards through regular inspections and dedicated coaching. As a leader, you will manage and mentor detail team members, holding them accountable while driving productivity and continuous improvement.

Additionally, this position demands effective management of labor costs and payroll to uphold departmental profitability. You will provide essential mentorship, training, and recognition to nurture employee growth and engagement. Acting as a key liaison between internal teams and dealership clients, you will ensure professional communication and service excellence, managing scheduling platforms and reporting tools efficiently to streamline workflows.

Facility management and financial oversight are also integral responsibilities. You will maintain a clean, organized, and well-equipped facility, manage inventory, and control ordering of chemicals and supplies. Close monitoring of revenue, expenses, and overall profitability in alignment with company goals will be expected. Active participation in meetings, training, and company-wide communications completes this role's scope, ensuring you remain aligned with DealerFLEX’s strategic objectives.

This role offers an excellent opportunity for a motivated professional to lead a vital department that plays a key role in DealerFLEX's nationwide growth strategy. Join us and contribute to building clean, safe, and efficient operations that elevate dealership service standards and customer satisfaction.