Dealer Services Specialist

Lithia & Driveway (LAD) is one of the largest global automotive retailers, offering an extensive range of products and services throughout the vehicle ownership lifecycle. The company is driven by a mission called "Growth Powered by People," emphasizing the importance of its workforce and the preference of its customers that make it a leader in each market where it operates. With a vision to modernize personal transportation solutions by providing these services wherever, whenever, and however consumers desire, Lithia & Driveway stands out thanks to its entrepreneurial, high-performance culture. The company thrives by assembling passionate teams and fostering an environment where colleagues are empowered to excel, always guided by core values such as earning customers for life, continuous improvement, personal ownership, and having fun.\n\nLocated in Medford, Oregon, the Lithia Home Office is seeking a Dealer Services Specialist to join its team on an onsite basis. This full-time role follows a Monday through Friday schedule with 40 hours per week. Compensation ranges from $19.25 to $28.85 per hour and is determined based on skills, experience, and organizational considerations, with final salary established through the interview process according to pay equity and transparency laws.\n\nAs a Dealer Services Specialist, you will play a crucial role in supporting Lithia's extensive dealership network by managing licensing, compliance, dealership data updates, and regulatory requirements across multiple states. Your responsibilities include ensuring that corporate and dealership records are accurately maintained and compliant with all relevant state and local automotive franchise laws. This role demands a highly collaborative approach, requiring you to work closely with internal teams, external vendors, and partners to guarantee efficient and precise completion of Dealer Services processes. Taking on this position means being proactive in researching and interpreting regulatory changes to reduce compliance risks, managing comprehensive licensing databases, and assisting in dealership operational updates. You will also be responsible for coordinating insurance certificate orders and bond documentation necessary for licensing purposes while supporting cross-functional projects associated with dealership events such as acquisitions and divestitures. The role offers abundant opportunities to build relationships with third-party vendors and stakeholders, maintain organized records aligned with compliance standards, and communicate frequently with senior leadership to advance assigned initiatives. This role is ideal for someone who thrives in a detailed and deadline-driven environment, values accuracy and process improvement, and enjoys contributing to a dynamic team dedicated to excellence in automotive retail services.