Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
The Michaels Companies, Inc. is a leading creative destination in North America, boasting over 1,300 stores across 49 states and Canada, along with a strong online presence via Michaels.com and Michaels.ca. Headquartered in Irving, Texas, Michaels has been fueling the joy of creativity since its founding in 1973. Besides its flagship brand, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. This well-established company prides itself on being the best place for all things creative, striving to serve artists, crafters, and DIY enthusiasts by providing them with... Show More
Job Requirements
- At least 16 years of age
- ability to stand for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladders
- meet federal, state, and local legal requirements for employment
- availability to work nights, weekends, and early mornings
- willingness to follow company policies and procedures
- ability to engage with customers in a positive and respectful manner
Job Qualifications
- Retail and customer service experience preferred
- ability to handle cash accurately
- excellent communication and interpersonal skills
- ability to work in a team environment
- basic knowledge of merchandising and inventory processes
- adaptability to handle multiple tasks
- strong commitment to customer satisfaction
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including return/go back process
- perform Store In Stock Optimization (SISO) and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies
- interact with others respectfully and project a positive image
- cross-trained in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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