Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $17.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career advancement opportunities
supportive management
Employee training programs

Job Description

SBM Management Services, LP is a well-established company known for its innovative employee programs, supportive management structure, and extensive career advancement opportunities. As a service provider specializing in management and custodial services, SBM Management has built a strong reputation for delivering exceptional customer satisfaction and maintaining high standards of workplace cleanliness and care. With its commitment to teamwork, integrity, and compassion as core values, SBM Management fosters a positive work environment that respects and promotes the professional and personal growth of its employees. This dedication has resulted in a turnover rate that is one-fourth the national average, a testament to their focus on employee satisfaction and rewarding dedication. The company is committed to equal employment opportunity and supports diversity and inclusion in all its employment practices. SBM Management Services is currently seeking reliable and hardworking individuals for the role of Custodian/Customer Service Representative (CSR) as part of their growing team. This regular full-time position offers a competitive wage ranging from $16.50 to $17.50 per hour with a shift schedule from Monday to Friday, 5:00 am to 1:30 pm.

The Custodian/CSR role is an essential position responsible for maintaining cleanliness and upkeep of various facilities while providing excellent service to customers and coworkers alike. The ideal candidate is dependable, has strong customer service skills, and is capable of working both independently and cooperatively within a team. They must understand and follow detailed instructions, both oral and written, and demonstrate good judgment in decision-making and day-to-day activities. This role involves various custodial duties such as floor care including vacuuming, mopping, and carpet spotting; surface care involving dusting, sanitizing, glass cleaning, and polishing; waste removal; and light maintenance including replacing light bulbs and restocking supplies. Additionally, employees in this role are expected to comply fully with safety protocols, use appropriate personal protective equipment, and maintain a professional appearance and conduct at all times.

Custodians may also be tasked with transporting equipment and supplies, cleaning event spaces, assisting janitorial staff with supply restocking, and maintaining common areas such as restrooms, break rooms, elevators, and lobbies. Communication is key in this role as Custodians/CSRs will interact with supervisors, managers, and customers, necessitating the ability to communicate clearly and effectively. The position requires the ability to read and understand simple words and instructions, basic mathematical skills, and, if applicable, possessing a valid driver's license with proof of vehicle registration and insurance for any company or business-related vehicle use. While bilingual skills are a plus, they are not required. SBM Management Services values each employee and places a strong emphasis on employee safety, teamwork, and personal growth, making this an excellent opportunity for individuals looking to grow their career in facility services within a supportive environment.

Job Requirements

  • Reliable transportation required
  • Less than high school education or equivalent experience required
  • Ability to read and understand simple instructions
  • Ability to communicate clearly with team and customers
  • Basic math skills required
  • Must have valid driver’s license if operating vehicle
  • Proof of vehicle registration and insurance required if driving
  • Ability to follow safety procedures
  • Willingness to work Monday to Friday 5:00 am to 1:30 pm
  • Ability to use personal protective equipment
  • Professional appearance and conduct
  • Dependable and able to work well with others

Job Qualifications

  • Must have reliable transportation
  • Less than high school education or up to one-month related experience or training or equivalent combination of education and experience
  • Ability to read 2-3 syllable words, recognize similarities and differences between words and series of numbers
  • Ability to print clearly and speak simple sentences
  • Ability to communicate effectively with co-workers, supervisors, managers, and customers
  • Knowledge of basic arithmetic including addition, subtraction, multiplication, and division
  • Knowledge of American measures of money, weight, size, length, shapes, and volume
  • Valid driver's license if driving own or company vehicle on business time
  • Proof of vehicle registration and insurance if driving
  • Bilingual is a plus, not required

Job Duties

  • Floor care including vacuuming, mopping, carpet spotting
  • Surface care including dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, cleaning blinds and draperies
  • Waste removal including emptying trash and recycle bins, transporting trash to proper disposal areas
  • Light maintenance such as replacing light bulbs, restocking supply cabinets and rooms
  • Compliance with safety rules, policies, and procedures
  • Following all protocols, company procedures, policies, and rules
  • Taking direction and responding to supervision

Job Criteria

Experience

Entry Level (1-2 years)


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