Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
career advancement
employee recognition programs
supportive management
Stable shift schedule
Job Description
SBM Management is a reputable service company specializing in custodial services and customer support, known for its commitment to employee satisfaction and community-oriented values. As a growing enterprise, SBM Management is dedicated to providing a professional working environment that encourages teamwork, integrity, and compassion among its staff. Their innovative employee programs and supportive management have resulted in a turnover rate significantly lower than the national average, emphasizing their focus on employee retention and career development. The company values the personal and professional growth of each team member and fosters an inclusive atmosphere where everyone is encouraged to contribute and succeed. SBM Management Services, LP and its affiliates strictly adhere to equal employment opportunity principles, ensuring a diverse and equitable workplace for all employees regardless of race, color, religion, gender, or any other legally protected status.
The role of Custodian/Customer Service Representative (CSR) at SBM Management is a crucial position blending high standards of custodial duties with exceptional customer service. The company has an immediate need for diligent, dependable individuals who thrive in a team environment and are eager to deliver outstanding results. The Custodian/CSR will be responsible not only for maintaining cleanliness and order in various facility areas but also for fostering a welcoming experience for all customers and team members. Candidates must possess strong communication skills, the ability to follow detailed instructions, and a proactive approach to safety and efficiency. This role offers an opportunity to be part of an organization that values hard work and dedication, with a competitive hourly wage of $15.00 to $16.00 and a stable, consistent schedule from 7:00 am to 3:30 pm Monday through Friday.
The position requires performing a comprehensive range of cleaning tasks including floor care such as vacuuming, mopping, and carpet spotting, surface maintenance including dusting and sanitizing, waste removal, light maintenance duties like restocking supplies and replacing light bulbs, and adherence to safety policies and personal protective equipment requirements. Additionally, the Custodian/CSR is expected to support event setups by transporting equipment and ensuring event spaces remain orderly. Candidates will also assist in training new staff and support janitorial staff with restrooms and break rooms. The role emphasizes professionalism in appearance and conduct, as the Custodian/CSR is often the face of the company to visitors and colleagues.
Working at SBM Management means being part of a culture that promotes respect, continuous learning, and mutual support. Employees benefit from the opportunity to grow within the company through structured training and advancement paths. SBM Management’s dedication to a safe and inclusive workplace makes this a rewarding role for those looking to establish a lasting career in custodial and customer service fields. The company’s comprehensive support for employees ensures that team members not only meet their professional goals but also enjoy a balanced work environment that recognizes their contributions and hard work. Overall, the Custodian/CSR role is a dynamic and vital part of SBM Management’s continued success and commitment to excellence in service delivery.
The role of Custodian/Customer Service Representative (CSR) at SBM Management is a crucial position blending high standards of custodial duties with exceptional customer service. The company has an immediate need for diligent, dependable individuals who thrive in a team environment and are eager to deliver outstanding results. The Custodian/CSR will be responsible not only for maintaining cleanliness and order in various facility areas but also for fostering a welcoming experience for all customers and team members. Candidates must possess strong communication skills, the ability to follow detailed instructions, and a proactive approach to safety and efficiency. This role offers an opportunity to be part of an organization that values hard work and dedication, with a competitive hourly wage of $15.00 to $16.00 and a stable, consistent schedule from 7:00 am to 3:30 pm Monday through Friday.
The position requires performing a comprehensive range of cleaning tasks including floor care such as vacuuming, mopping, and carpet spotting, surface maintenance including dusting and sanitizing, waste removal, light maintenance duties like restocking supplies and replacing light bulbs, and adherence to safety policies and personal protective equipment requirements. Additionally, the Custodian/CSR is expected to support event setups by transporting equipment and ensuring event spaces remain orderly. Candidates will also assist in training new staff and support janitorial staff with restrooms and break rooms. The role emphasizes professionalism in appearance and conduct, as the Custodian/CSR is often the face of the company to visitors and colleagues.
Working at SBM Management means being part of a culture that promotes respect, continuous learning, and mutual support. Employees benefit from the opportunity to grow within the company through structured training and advancement paths. SBM Management’s dedication to a safe and inclusive workplace makes this a rewarding role for those looking to establish a lasting career in custodial and customer service fields. The company’s comprehensive support for employees ensures that team members not only meet their professional goals but also enjoy a balanced work environment that recognizes their contributions and hard work. Overall, the Custodian/CSR role is a dynamic and vital part of SBM Management’s continued success and commitment to excellence in service delivery.
Job Requirements
- Reliable transportation
- Less than high school education or up to one-month related experience or training or equivalent combination of education and experience
- Ability to read two- to three-syllable words and recognize similarities and differences between words and series of numbers
- Ability to print clearly and speak simple sentences
- Ability to communicate effectively with co-workers, supervisors, managers, and customers
- Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds
- Knowledge of American measures of money, weight, size, length, shapes, distance and measurements such as cups, pints, quarts, gallons etc.
- Valid driver's license if operating vehicle on company business, with proof of vehicle registration and insurance
- Bilingual is a plus
Job Qualifications
- Less than high school education or up to one-month related experience or training or equivalent combination of education and experience
- Ability to read two- to three-syllable words and recognize similarities and differences between words and series of numbers
- Ability to print clearly and speak simple sentences
- Ability to communicate effectively with co-workers, supervisors, managers, and customers
- Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds
- Knowledge of American measures of money, weight, size, length, shapes, distance and measurements such as cups, pints, quarts, gallons etc.
- Reliable transportation
- Valid driver's license if operating vehicle on company business, with proof of vehicle registration and insurance
- Bilingual ability is a plus but not required
Job Duties
- Perform floor care including vacuuming, mopping, and carpet spotting
- Conduct surface care such as dusting, sanitizing, and cleaning glass, mirrors, windows, and polishing metal/wood surfaces
- Remove waste including emptying trash and recycling bins and transporting waste to appropriate disposal areas
- Perform light maintenance tasks like replacing light bulbs and restocking supply cabinets/rooms
- Comply with all safety rules, policies, and procedures, including use of personal protective equipment
- Follow all company protocols, procedures, and take direction from supervision
- Maintain professional appearance and conduct while interacting with co-workers and customers
- Assist in training new staff and demonstrate work processes
- Clean and organize janitorial closets and storage areas, restock restrooms and break rooms, clean elevators, and spot clean furniture and carpets
- Transport equipment, tools, chairs, and tables and straighten common areas such as lobbies and conference rooms
- Perform additional duties including restroom cleaning, glass cleaning, damp mopping floors, and trash/recycling management during event setups and breaks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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