Day Porter

SBM Management Services, LP is a reputable company specializing in professional management services with a strong commitment to fostering a supportive and dynamic work environment. As the company continues to expand, SBM Management emphasizes integrity, teamwork, and compassion as its core organizational values. The company’s employee programs focus on driving innovation, personal growth, and career advancement, making it a highly sought-after workplace within the facilities management and custodial services industry. Over the years, SBM Management has distinguished itself by maintaining a turnover rate significantly lower than the national average, showcasing its dedication to employee satisfaction and retention. This commitment to a positive work culture is reinforced by a management structure that is both supportive and attentive to the needs of its team members, which facilitates ongoing professional development and recognition for exemplary service.

The Custodian/Customer Service Representative (CSR) position at SBM Management is designed for motivated and dependable individuals who excel in delivering exceptional customer satisfaction while maintaining the cleanliness and safety of company facilities. This role is ideal for candidates who have strong communication skills and enjoy working collaboratively with coworkers and customers. The primary focus is custodial support blended with customer service responsibilities, requiring the ability to follow detailed instructions and adhere to company policies. The role demands good judgment and decision-making skills, particularly in interacting with others and explaining tasks or procedures when necessary. Custodians at SBM not only maintain cleanliness but also contribute to the overall appearance and operational functionality of the facilities. Their duties include floor care, surface cleaning, waste management, light maintenance, and stock management within janitorial rooms.

In addition to physical custodial tasks, the CSR component involves active engagement with customers and coworkers to ensure a positive experience within the work environment. Candidates need to be proactive in following safety protocols, using personal protective equipment properly, and maintaining a professional appearance and demeanor. This job requires flexibility during event days and routine days to handle varying cleaning duties, restock supplies, and manage storage areas efficiently. The shift typically runs from 6:00 am to 2:30 pm, with a competitive wage of $14.00 to $15.00 per hour offered to deserving candidates. This hourly pay reflects the company’s recognition of the critical role custodians and customer service representatives play in enhancing SBM’s reputation and operational excellence.

Overall, joining SBM Management as a Custodian/CSR offers an excellent career opportunity within a growing company that prioritizes employee development and workplace harmony. Prospective candidates can expect a structured yet collaborative work environment where their efforts directly impact customer satisfaction and facility standards. The organization welcomes diversity and equal employment opportunities, emphasizing inclusivity and respect for all employees regardless of background or status, which further reinforces the company’s dedication to building a conscientious workforce that supports its long-term success.