Day of Event Manager

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

competitive pay
flexible scheduling
Employee Discounts
Professional development opportunities
Supportive team environment
In-person work experience

Job Description

Heyens Hospitality is a renowned hospitality management company specializing in providing exceptional experiences at premier event venues, including The Addison Grove and Prospect House. Both venues are celebrated for their elegant ambiance, impeccable service, and dedication to creating memorable events, making them top choices for weddings, corporate functions, and high-profile gatherings in Austin, Texas. Established with a commitment to excellence, Heyens Hospitality has built a reputation for delivering flawless events through meticulous attention to detail, outstanding client service, and a passionate team of professionals dedicated to hospitality excellence.

As the Day of Event Manager at Heyens Hospitality, you will play a pivotal role in ensuring that every event hosted at The Addison Grove and Prospect House is executed to the highest standards. This part-time position offers a competitive pay rate between $18.00 and $20.00 per hour and requires a flexible schedule that includes both day and night shifts. Situated in Austin, TX, this role demands an individual with a strong ability to manage complex event logistics on-site while maintaining a warm, guest-focused approach.

In this role, you are the cornerstone of providing unparalleled client and guest experiences, embodying exceptional customer service every step of the way. Your responsibilities include overseeing event operations, managing staff professionalism, and maintaining pristine venue conditions throughout the event to reflect the venues’ commitment to excellence. Your proactive problem-solving skills will be tested as you address challenges promptly to ensure seamless event flow, all while acting as the face of the venues, embodying their distinguished reputation.

You will be responsible for adhering to the stringent standards set by venue management and ensuring that all vendor communications, staff coordination, and client needs are impeccably handled. Your leadership and communication skills will be essential as you liaise between day-of vendors, staff, and upper management, completing detailed event checklists to guarantee every aspect aligns with the venues' high expectations.

Additionally, you will support bar staff and guest services during events, contributing directly to the hospitality experience and ensuring guests feel welcomed and valued. This role is ideal for someone passionate about event management, customer service excellence, and creating once-in-a-lifetime experiences in a luxurious setting. Your dedication will significantly contribute to upholding the prestigious reputation of The Addison Grove and Prospect House, making each event extraordinary and memorable.

Job Requirements

  • Experience in managing weddings or high-profile events
  • strong customer service and hospitality skills
  • excellent verbal and written communication abilities
  • effective problem-solving skills under pressure
  • leadership and team management ability
  • availability for weekends evenings and varied hours
  • professional demeanor suitable for luxury venue
  • ability to commute to Austin TX 78736
  • willingness to work part-time with night and day shifts

Job Qualifications

  • Experience in managing weddings or high-profile events
  • strong skills in customer service and hospitality
  • excellent verbal and written communication abilities
  • capable of resolving issues efficiently under pressure
  • ability to lead and manage a team effectively
  • availability to work weekends evenings and varied hours
  • high level of professionalism suitable for a luxury venue

Job Duties

  • Prioritize the needs and experiences of clients and guests ensuring utmost satisfaction through exceptional customer service
  • maintain all facilities and property areas immaculate throughout the event reflecting the venue's commitment to excellence
  • proactively address and resolve any challenges maintaining the event's smooth flow
  • ensure all staff demonstrate professional behavior mirroring the venue's dedication to superior service
  • comply rigorously with the standards and expectations set by the Merrimon-Wynne House management
  • complete event manager checklists and act as the link between day-of vendors staff and upper management
  • assist bar staff during events offering direct support to guests

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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