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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.75 - $17.75
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
employee wellness program
flexible schedule
Job Description
The DARE Pool is a distinguished hospitality establishment renowned for its vibrant poolside environment and exceptional guest service. Located within a premier entertainment complex, this venue aims to provide guests with a memorable and enjoyable experience through its attentive service and warm atmosphere. As part of a reputed brand, the DARE Pool offers an exciting work environment where the fusion of relaxation and entertainment creates a unique setting for both guests and staff alike.
This position available is for a Pool Server, a critical role responsible for ensuring that guests receive fast, friendly, and courteous service. The Pool S... Show More
This position available is for a Pool Server, a critical role responsible for ensuring that guests receive fast, friendly, and courteous service. The Pool S... Show More
Job Requirements
- Able to respond to visual and auditory cues
- able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.)
- able to walk at least 2 miles during shift
- able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hours
- able to work in areas containing secondhand smoke, high noise levels, and bright lights
- able to work at a fast pace in often crowded/noisy environment
Job Qualifications
- Must be at least 21 years of age
- high school diploma or GED required
- must be able to obtain Bossier ABO Card and Responsible Vendor Certification
- skilled in basic math in order to count money and present change correctly
- knowledge of guest charge procedures
- must possess excellent customer service and communication skills
- able to work at a fast pace in mentally and physically stressful situations
- knowledgeable of or able to learn tray service, cocktail ingredients
- available to work required schedule which may include nights, weekends, holidays, and overtime
- must be able to read, write, speak, and understand English
Job Duties
- Ensures guest satisfaction at all times
- provides personalized service and uses guest name
- resolves service problems according to Service Recovery guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- actively promotes casino events and programs
- works closely with Caesars Rewards to promote new card signups and relay benefits
- provides fast, friendly, professional beverage service to pool guests
- supplements tray with extra product to provide immediate or interim guest satisfaction
- monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines
- promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time
- takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks, and presents drinks to guests
- handles money according to departmental procedure
- maintains a general knowledge of alcohol by brand and cocktails by ingredients
- ability to work well with others, including but not limited to, servers, bartenders, bar backs, supervisors, and managers
- maintains a clean and stocked workstation
- clears empty glasses from workstation/area
- services guests according to the company standard sequence of service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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